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Serra Ford Farmington Hills
Farmington Hills, MI
870 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 870 reviews
March 15, 2024
Serra Ford Farmington Hills will meet your highest expectations! Believe me. Great location. Professional, friendly and knowledgeable staff. Relinquishing my 2002 Mercury Sable LS was traumatic for me expectations! Believe me. Great location. Professional, friendly and knowledgeable staff. Relinquishing my 2002 Mercury Sable LS was traumatic for me! She was a sweetheart ride for 22 years. Scott Shawbitz was awesome in pairing my phone with my new Ford Edge and helping me get started on learning the new technology. You'll be happy you vehicle shopped at Serra Ford Farmington Hills! More
by Sharon Abel
March 14, 2024
Serra Ford Farmington Hills is professional, fair, and trustworthy. We had a great experience working with Robert Bell. trustworthy. We had a great experience working with Robert Bell. More
by joseph.gajda
Employees Worked With
March 13, 2024
I just got a brand new 2024 Ford Bronco from Scott! Best car purchase I have ever went through. Scott explained everything really well and answered all of my questions. Super fast response times and al Best car purchase I have ever went through. Scott explained everything really well and answered all of my questions. Super fast response times and always addressed my concerns. Thank you Scott and Serra Ford! More
by McKenna
Employees Worked With
March 13, 2024
Bought a lightly used car from Serra. Smooth, pressure-free experience. My salesman Robert Bell couldn't have been more helpful. Highly recommended. Smooth, pressure-free experience. My salesman Robert Bell couldn't have been more helpful. Highly recommended. More
by mcair
Employees Worked With
March 12, 2024
Scott was very helpful and knowledgeable. We did not feel pressured. He exceeded our expectations. The service by the entire staff was exceptional. We would not hesitate to return for our We did not feel pressured. He exceeded our expectations. The service by the entire staff was exceptional. We would not hesitate to return for our next purchase. We would recommend to our friends. Nice experience. More
by Srmrx
Employees Worked With
March 11, 2024
we love Sierra Ford. Everybody’s so kind to us very helpful. We love your service. Everybody’s so kind to us very helpful. We love your service. More
by derosa117
March 11, 2024
Great customer service! My sales person Scott was excellent. He was very attentive, very knowledgeable, patient and kind. He’s the best salesperson ever! He makes you feel v My sales person Scott was excellent. He was very attentive, very knowledgeable, patient and kind. He’s the best salesperson ever! He makes you feel valued and important and doesn’t mind hammering a great deal for you. Wonderful dealership, great vehicle selection, overall great people. More
by cretia
Employees Worked With
March 09, 2024
Great experience from beginning to end of sale. Well experienced salesman, no pressure to buy something I didn't want. Told him what I wanted and got it. Awesome job, friendly experience. Will defi Well experienced salesman, no pressure to buy something I didn't want. Told him what I wanted and got it. Awesome job, friendly experience. Will definitely be back. More
by seankuehnel
Employees Worked With
March 08, 2024
Very streamlined and professional experience. Scott directed me to what I wanted, not what he wanted. Great communication through the entire process. Many thanks! Scott directed me to what I wanted, not what he wanted. Great communication through the entire process. Many thanks! More
by Wethecyphers
Employees Worked With
March 07, 2024
My salesman, Chris Pollack was great to work with. From when I first contacted Chris to inquire about the car, until I finalized the purchase, the process was easy, straightforward, and included none From when I first contacted Chris to inquire about the car, until I finalized the purchase, the process was easy, straightforward, and included none of the nonsense so common at many other dealers these days. Serra Ford offered a fair trade-in value for my old car, and a fair price on the car I was interested in. That combined with the hassle-free experience, makes purchasing a car at Serra Ford Farmington Hills easy to recommend. This is the 4th car I've bought from Chris and the experience has been the same every time. More
by Paul
Employees Worked With
