Serra Ford Farmington Hills

Everyone was super nice and helpful! Made the whole process easy and smooth great place. Made the whole process easy and smooth great place. More

Positive experience from my recent new vehicle purchase. I custom-ordered the vehicle in March 2026 and took delivery in early July. The entire process went smoothly with no surprises. The initial ordering I custom-ordered the vehicle in March 2026 and took delivery in early July. The entire process went smoothly with no surprises. The initial ordering went well, and my sales representative, Scott, was helpful when I needed to change a order details. He also provided prompt communication during the waiting period. Later on guided me through the final sales and delivery process. Scott's pride in his work was evident. Upon delivery, he noticed some leftover glue on the window and immediately cleaned it up. The finance manager was patient and professional, and answered every question until I could fully understand. Overall, I was impressed by the professionalism of the team. More

Robert was absolutely amazing ! He helped me get through the process of trading in a vehicle plus getting me as close as possible to what I wanted in value for it as well as getting He helped me get through the process of trading in a vehicle plus getting me as close as possible to what I wanted in value for it as well as getting me into a new truck that is absolutely amazing! Highly recommend going to see Robert as he treats you like family, he’s very professional and has great personality and very knowledgeable, Robert is a legendary hockey player from your good town of Livonia and hes definitely your guy to go see if your looking for a new vehicle! I promise you will walk away happy ! More

Great place salesperson Alex is the best. Excellent treatment. Really went out of his way for me Excellent treatment. Really went out of his way for me More

Outstanding service! Robert went above and beyond expectations. He made the process enjoyable and fun. Charles in financing was also fantastic. 10 out of 10 experience! Robert went above and beyond expectations. He made the process enjoyable and fun. Charles in financing was also fantastic. 10 out of 10 experience! More

Everything aligned the salesman, the car, the color the pricing went smoothly. Even the finance guy helped out a little bit to make it a great experience overall, I would recommend them they work with you. pricing went smoothly. Even the finance guy helped out a little bit to make it a great experience overall, I would recommend them they work with you. Good people to work with thank you. More

Derrick and the entire team made the buying experience easy and enjoyable. I flew in From out of town for the purchase. They communicated very well, made great recommendations, and have everything ready easy and enjoyable. I flew in From out of town for the purchase. They communicated very well, made great recommendations, and have everything ready when I got there. Highly recommend! More

Dealership was clean and friendly. Robert Bell was great to work with and had tons of knowledge and helped get in the best possible option for me and my family. He took the time to lis Robert Bell was great to work with and had tons of knowledge and helped get in the best possible option for me and my family. He took the time to listen and hear me out which is hard to come by in the car industry as most other salesman are just looking for another sale! Appreciate his help and guidance during this process! He’s pretty old school but I liked that about him! Definitely recommend if you are Serra and you will for sure get a couple laughs working with him as well! More

I was very pleased with the whole purchasing process. Cole respected me (wife) as the purchaser. We would return when we next want a Ford product. Cole respected me (wife) as the purchaser. We would return when we next want a Ford product. More

Made my daughter's first purchase very special. Very professional and courteous. Pugilist hockey player. Very professional and courteous. Pugilist hockey player. More