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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
866 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 866 reviews

January 06, 2011

I leased a car from Bill Brown and because of over miles I was forced to either trade it in early or to buy it out. I have had some problems with my credit in the past due to a job loss so I knew it was not More

by karenw70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : jeremiah / curtis
March 31, 2010

Curtis one of the Finance Managers is one of they worst people I have ever meet. He doesn't shut up and is willing to make up anything to sell the After-market. I did buy Polysteel which I have heard gre More

by FUSIONing
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob and Curtis (Pompous xxxxx)
February 16, 2010

One of the worst experiences I've ever had buying a car. The sales person was ok but the finance person was condescending, pompous and rude. He spent about 40 minutes going over the warranty that I needed t More

by buythisnotthat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales, sales management, finance
June 25, 2009

They just don't care about my problem, and don't listen to me. I've had one of the worst dealer service experiences I've ever had. This dealer service department in my opinion is stuck in 60's when dealer More

by thartge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Patrick service writer
December 18, 2007

This is one of the worst Ford dealerships in the Oakland county area. I went and bought 6 cars - yes 6 cars thru them in a period of 5 years. Only returned to them because the salesman was awesome. The p More

by fordgirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service representative
December 17, 2004

Beware of this dealership. Their trade-in estimators are crooked as they come and you CANNOT get a good deal here. Pitty the poor soul that enters this dealership without A-Plan. For those of you with A-P More

by reamer26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heidi Holzer and Rebecca
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