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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
866 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 866 reviews

August 11, 2011

For whatever reason the people that works in this place is always cranky. They don't smile at all, any question you ask is answered with a mean attitude. The jobs performed there are ok, but definitely More

by moliere69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
5
July 20, 2011

I am leasing a Ford Fusion from Tom Holzer Ford. I would recommend this dealership to others for several reasons. First of all, I had an outstanding salesman wait on me. His name is Charles Cleavinger. He w More

by mcnuttl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger, Charles Cleavinger II
May 04, 2011

I had a great experience when I leased my new Ford Explorer. From the get-go Charles worked hard to answer all of my questions and took a very honest approach in our dealings. I have always believed More

by EricAbramson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger, Charles Cleavinger II
March 30, 2011

I worked with Charles Clevenger at Tom Holzer Ford and couldn't have asked for a better sales experience. I shared what I was looking for and what would work for me and Chase found the perfect fit! During More

by dimeckan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Clevenger, Charles Cleavinger II
March 22, 2011

My husband and I are both senior citizens and purchasing a car is not as easy as it use to be. We went to Tom Holzer Ford because we had heard from another friend that salesman Charles Cleavinger would be More

by NaNa Carol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger, Charles Cleavinger II
March 11, 2011

I was looking to purchase a new vehicle. I really wanted a Flex and I had been to several dealerships in search of one. It wasn't until I walked into the front doors of Tom Holzer Ford and found Charles Cl More

by FlexOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger, Charles Cleavinger II
March 10, 2011

We have purchased/or leased four vehicles through Charles Cleavinger in the past 18 months. Charles strives to provide value to his customers by understanding their needs. He has superior product knowledge w More

by conover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger, Charles Cleavinger II
March 08, 2011

I was in the market for a new car when I visited Holzer Ford in June of 2010. I met a young man named Charles Cleavinger (spelling?) who asked me various questions to figure out my wants and needs. He put More

by JEFF-150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charles Cleavinger
March 08, 2011

Hands down great experience at Tom Holzer Ford. They put me in a very nice used car at a low price. The dealer did a great job inspecting, and replacing worn parts to prevent problems down the road. They al More

by din758
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger II, Charles Cleavinger II
March 03, 2011

On Saturday, February 12th, I spoke with Charles Cleavinger II on the phone for first time and he quoted me a rough price over the phone. He was very polite and listened to what I wanted. He seeme More

by ladywithanedge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger II, Charles Cleavinger II
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