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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
879 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 879 reviews

April 26, 2018

Escape 2018 April 2018 Excellent salesman, Mr. B Burke. Byran was a very good salesman and very patience. From start to finish, he did a very good job. No pressure no hassl More

by nonei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burke
April 26, 2018

Superb buying experience from start to finish From the very beginning, my experience has been an exceptional one. I've bought many cars from many dealers, but this entire event ranks in the top 2 More

by Dana R. W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Holiday
April 19, 2018

The smoothest car purchasing experience we have ever had Jim Grzywacz provided us the smoothest car purchasing experience we have ever had. He not only walked us through all the details & options available More

by Ralf & Corinne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Grzywacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2018

Never going anywhere else My husband and I have gone to Tom Holzer for over 20 years. We have never been disappointed with any service or vehicle and will never go anywhere el More

by Lovethecar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Burke
April 19, 2018

We loved this dealership Brandon our sales person was beyond awesome. He found us an F150 within minutes and $80 less than Hines Ford. We shopped at Hines Ford for ten days pr More

by Jacqueline Wixom Mi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Miller
April 17, 2018

truly awful experiance when I came in I was never greeted 2 girls at the door just sitting there on there phones apllied for a truck lease after 2 hours of waiting I was the More

by joeguinn39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tyrone Golden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2018 -

Serra Ford Farmington Hills responded

Joe... I am sorry that you feel this way about our Dealership. I would like to hear your concerns personally if you would like to give me a call. This way I can make sure this does not happen again to you. My direct line is 248-615-2275

March 14, 2018

Great sales representative Ron is a professional, first class, honest, straight shooter. Quite a find in the Automotive retail business! If the dealership is in your geographic More

by Meadowood2471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Block
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2018

MY VEHICLE HAS BEEN IN THE BODY SHOP FOR 40+DAYS. THE SALES STAFF IS REMARKABLE; HOWEVER, THE BODY SHOP IS LESS DESIRABLE. IT IS INCONCEIVABLE THAT A FORD PARTS CANNOT BE FOUND ANYWHERE. VERY UPSET!! More

by INEEDMY CAR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ron Block
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2018

Stellar Experience! Charles was SUCH a delight to work with! He really dedicated his time to carefully identify and deliver all of my needs/wants in a new truck. The comb More

by Jay M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Cleavinger II
February 21, 2018

Saved me as a customer. Christopher had set me up with a new car sales person who would not communicate with me at all. I text him complaining about my situation and he immed More

by Saved customer
Recommend Dealer
Yes
Employees Worked With
Christopher Bodzick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Kare
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