Serra Ford Farmington Hills

Chris Pollock Is Great! Just picked up our new Escape and had a great experience with Chris Pollock. Chris is very pleasant to deal with and very knowledgeable on Ford produc Just picked up our new Escape and had a great experience with Chris Pollock. Chris is very pleasant to deal with and very knowledgeable on Ford products. Overall a perfect transaction! More

Mustang Search Made Easy Brandon was incredibly helpful! I found the Mustang of my dreams at Tom Holzer and he made my dream a reality. Even delivered the car on a Sunday! Tha Brandon was incredibly helpful! I found the Mustang of my dreams at Tom Holzer and he made my dream a reality. Even delivered the car on a Sunday! Thanks for making the process quick, easy and enjoyable! More

Fast and thorough. Called in on an autotrader car. Secretary said it was still being serviced and would not be ready for viewing until the following week, Brandon Miller Called in on an autotrader car. Secretary said it was still being serviced and would not be ready for viewing until the following week, Brandon Miller quickly had her call us back and offered to bring the car out that day. He was very patient with us throughout the whole experience. More

Brandon Miller Work for Ford - Brandon’s is exactly the dealer sales rep we need and was outstanding — you guys should be lucky to have him, I submitted a query a co Work for Ford - Brandon’s is exactly the dealer sales rep we need and was outstanding — you guys should be lucky to have him, I submitted a query a couple weeks ago without a response and called in today to get a truck he text me back immediately located a truck and got me through the process in record time, couldn’t be happier with the service or his efforts! More

Leasing a car was never made so easy From the very beginning Brian made my experience on leasing a car very easy; I called so many dealerships for leasing a car but Brian offered me best From the very beginning Brian made my experience on leasing a car very easy; I called so many dealerships for leasing a car but Brian offered me best price and best deal; All the time he was so helpful and reachable for any questions I had; He was so patient all along.m; I would refer him to anyone who is looking to buy a ford car! More

Amazing experience! I had a fantastic time choosing my first new car! From having a 98 Buick Lesabre to a 18 Ford Fusion. I couldn't have made this next big step in life I had a fantastic time choosing my first new car! From having a 98 Buick Lesabre to a 18 Ford Fusion. I couldn't have made this next big step in life at a better place. Brandon was super helpful and excited to help with everything. Super excited to drive my car! More

Shamalama Ding Dong!! Amazing, Amazing, Amazing is the word!! My sales guy 😉 Brandon Miller is just the Shiza!! Not only do I get wonderful greetings the moment I walk in Amazing, Amazing, Amazing is the word!! My sales guy 😉 Brandon Miller is just the Shiza!! Not only do I get wonderful greetings the moment I walk in the door, Tom Holzer treats everyone like a King or Queen!! Brandon’s multitask skills, knowledge, friendliness and over all everything is the Best!! He makes the deals and makes ME happy and feel like the only one!! Brandon is MY GUY and should be yours too!! More

Patient-Knowledgable-NOT pushy After visiting 7 Ford dealerships in 7 days looking for the perfect used car, we were pleasantly surprised and thrilled with our experience at Holzer After visiting 7 Ford dealerships in 7 days looking for the perfect used car, we were pleasantly surprised and thrilled with our experience at Holzer Ford!! Our salesman, Brian Holiday, was AMAZING!!! He was NOT pushy, very patient with my unending questions and indecisiveness, and very knowledgeable about the Used CMax Energi that we FINALLY settled on. In addition, the car was immaculately clean!! They obviously really care about making a good impression and pleasing the customer. The finance person also did an outstanding job and the front desk receptionists were very polite and accommodating. TOP NOTCH ALL AROUND!!!! More

A REAL CLASS ACT Just picked up my new 2017 For Fiesta SE today that will be used as our TOAD (a vehicle that is towed) behind our new motorhome. In the weeks prior w Just picked up my new 2017 For Fiesta SE today that will be used as our TOAD (a vehicle that is towed) behind our new motorhome. In the weeks prior we have been to more dealerships than I care to remember. None of them compared to our experience at Holzer Ford. They were Honest, Fair, & gracious. We made an offer online before we drove there. They accepted it (for the most part) so we drove the 32 miles to go see it. The dealership is beautiful ... everything is First Class all the way. They even have a Free Coffee Bar with warm fresh baked cookies to enjoy. Our Sales person was Brian Burke & we couldn’t be more pleased with him & his manager Colin. Very easy & fun to work with. Loved our experience here. I have to say, “It’s worth the drive to Tom Holzer Ford”...& be sure to ask for Brian Burke.😍 My only complaint....& I’m not really complaining....just saying.....the boys doing the detailing before pickup need additional training in how to wash a car😲 More

The only salesperson/dealership I will ever use! I purchased my first of 2 used cars from Christine over 7 years ago. One for me and one for my husband. I later returned and bought into my first leas I purchased my first of 2 used cars from Christine over 7 years ago. One for me and one for my husband. I later returned and bought into my first lease of a new vehicle. I was nervous about leasing until Christine explained everything to me. By now she knew my family, driving habits, and exactly what I needed. She put me in a brand new loaded Explorer and I was thrilled!! I just got my new lease last fall and again I’m so happy! The transactions are so easy and stress free and Christine knows before my appointments what I’m going to want to see and she knows I get excited about getting into totally new and different models. Tom Holzer has been a great dealership for maintenance and everything I need but Christine is why I will only buy/lease from Tom Holzer! More