Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Ford Farmington Hills
Farmington Hills, MI
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 878 reviews
April 29, 2024
Robert was kind and helpful. He made the car buying process so easy. I greatly appreciate him. He made the car buying process so easy. I greatly appreciate him. More
by annikawaara
Employees Worked With
April 27, 2024
Great customer service! We would definitely recommend to anyone looking for a new vehicle. Honest and very easy to work with. We would definitely recommend to anyone looking for a new vehicle. Honest and very easy to work with. More
by rrhbartlett
Employees Worked With
April 22, 2024
Scott was our salesman and went above and beyond for us. He managed to navigate an issue with our insurance so we could still take the truck that day. This saved us about three hours of drive time. The deal He managed to navigate an issue with our insurance so we could still take the truck that day. This saved us about three hours of drive time. The dealer also beat my credit union's best interest rate saving some money. Scott stayed late for our closing even though he obviously had Family obligations. Very satisfied with him and the dealership. Thanks More
by lzolman
Employees Worked With
April 20, 2024
Scott S was a genuine pleasure to work with. Over the years I have purchased many new and used vehicles- the experience can be frustrating, long, and almost adversarial. My purchase experience w Over the years I have purchased many new and used vehicles- the experience can be frustrating, long, and almost adversarial. My purchase experience was none of those. Scott is professional, affable and knowledgeable. More
by gregory.fraker
Employees Worked With
April 19, 2024
Robert provided fast and efficient service. Very personable. Would absolutely recommend Robert to others. Thank you! Very personable. Would absolutely recommend Robert to others. Thank you! More
by Ron Sunde
Employees Worked With
April 19, 2024
Robert was great to work with. Good service all the way around and everything was fast and easy. Good service all the way around and everything was fast and easy. More
by Nick M
Employees Worked With
April 17, 2024
Excellent service, responsiveness, and communication. We would do business with them in a heartbeat. And we absolutely love the car we bought. And, Robert's new, blue glasses rock! We would do business with them in a heartbeat. And we absolutely love the car we bought. And, Robert's new, blue glasses rock! More
by sam
Employees Worked With
April 13, 2024
Worked with Robert Bell. He was very attentive and helpful. It was wonderful working with an ex hockey player. He never pressured me and listened to what I wanted and needed. He was very attentive and helpful. It was wonderful working with an ex hockey player. He never pressured me and listened to what I wanted and needed. Would definitely recommend him to anyone I know who’s interested in a vehicle. More
by cmg3452
Employees Worked With
April 12, 2024
Scott was very straightforward with the entire process. Fit along the lines of most dealership processes, but had more clarity to what works best for me and very responsive when I had questions. Fit along the lines of most dealership processes, but had more clarity to what works best for me and very responsive when I had questions. More
by Rab
Employees Worked With
April 12, 2024
The right car dealer to work with Reggie Haynes is number ONE expert customer service very welcoming. I will tell all my friends ONE expert customer service very welcoming. I will tell all my friends More
by Joanpet
