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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 878 reviews

April 29, 2024

Robert was kind and helpful. He made the car buying process so easy. I greatly appreciate him. More

by annikawaara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Serra Ford Farmington Hills responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

April 27, 2024

Great customer service! We would definitely recommend to anyone looking for a new vehicle. Honest and very easy to work with. More

by rrhbartlett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 22, 2024

Scott was our salesman and went above and beyond for us. He managed to navigate an issue with our insurance so we could still take the truck that day. This saved us about three hours of drive time. The deal More

by lzolman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Serra Ford Farmington Hills responded

Hi, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

April 20, 2024

Scott S was a genuine pleasure to work with. Over the years I have purchased many new and used vehicles- the experience can be frustrating, long, and almost adversarial. My purchase experience w More

by gregory.fraker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Serra Ford Farmington Hills responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

April 19, 2024

Robert provided fast and efficient service. Very personable. Would absolutely recommend Robert to others. Thank you! More

by Ron Sunde
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Serra Ford Farmington Hills responded

Hi Ron, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Feel free to reach out to us if you need anything. Have a wonderful day.

April 19, 2024

Robert was great to work with. Good service all the way around and everything was fast and easy. More

by Nick M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2024 -

Serra Ford Farmington Hills responded

Hi Nick, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please don't hesitate to reach out to us if there's anything more we can do!

April 17, 2024

Excellent service, responsiveness, and communication. We would do business with them in a heartbeat. And we absolutely love the car we bought. And, Robert's new, blue glasses rock! More

by sam
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2024 -

Serra Ford Farmington Hills responded

Hi Sam, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

April 13, 2024

Worked with Robert Bell. He was very attentive and helpful. It was wonderful working with an ex hockey player. He never pressured me and listened to what I wanted and needed. More

by cmg3452
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 12, 2024

Scott was very straightforward with the entire process. Fit along the lines of most dealership processes, but had more clarity to what works best for me and very responsive when I had questions. More

by Rab
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Serra Ford Farmington Hills responded

Hi Rab, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 12, 2024

The right car dealer to work with Reggie Haynes is number ONE expert customer service very welcoming. I will tell all my friends More

by Joanpet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Bodzick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reggie Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2024 -

Serra Ford Farmington Hills responded

Hi Joanpet, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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