Serra Ford Farmington Hills

Great And Easy Experience I had a great experience and Tom Holzer Ford. The sales representative that helped me, Well Kent, was extremely helpful for choosing the right option. I had a great experience and Tom Holzer Ford. The sales representative that helped me, Well Kent, was extremely helpful for choosing the right option. He was very concise and organized, which is what you want when you go to a dealership. He got an idea of what I was looking for and gave me the best options they had available. Overall, best experience I’ve had at a dealership. More

Great dealership and great salesman I had a wonderful experience. Brian Burke went out of his way to get me the car I wanted. I can't thank him enough. I had a wonderful experience. Brian Burke went out of his way to get me the car I wanted. I can't thank him enough. More

Terrific Remote Service When my old vehicle broke down, I lamented the car buying process ahead of me. I worked with hard sellers and over-promisers days before matching with When my old vehicle broke down, I lamented the car buying process ahead of me. I worked with hard sellers and over-promisers days before matching with Nick Dalsasso at Tom Holzer Ford. I cannot put into words how refreshing it was to work with Nick in person. His laid back personality was a refreshing change from the traditional car buying experience. He was attentive, transparent, and quick to act at every step of the process. He even accommodated my work schedule by helping me complete the paperwork electronically. Nick was terrific, and I couldn't be happier with his service. I fully endorse him to my friends, family, and anyone looking for a vehicle. More

Thank you! Brian found me just what I wanted. Wonderful low pressure car buying experience. His assistant Justin was also very friendly and helpful. Thank you b Brian found me just what I wanted. Wonderful low pressure car buying experience. His assistant Justin was also very friendly and helpful. Thank you both!! More

Great We had a great visit with Brian HolidayHe made the buying experience easy! He went out of his way to find exactly what we wantes and was nice and neve We had a great visit with Brian HolidayHe made the buying experience easy! He went out of his way to find exactly what we wantes and was nice and never pushy!! More

Excellent and Efficent Customer Service- Melissa Rakovitis Michael Wegehaupt did an excellent job satisfying and meeting all of my needs. He worked around the clock to ensure that I drove away with the car tha Michael Wegehaupt did an excellent job satisfying and meeting all of my needs. He worked around the clock to ensure that I drove away with the car that I wanted. He communicated efficiently and effectively before, during and after the process of getting my escape. I would highly recommend seeing Michael Wegehaupt at Tom Holzer Ford for all of your new car needs. More

Tail light out I came in to get my tail light bulb replaced. The gentleman that helped me was very helpful he get me in and got me out in a reasonable time. it was I came in to get my tail light bulb replaced. The gentleman that helped me was very helpful he get me in and got me out in a reasonable time. it was a pleasure I will return when I need to get my oil changed in two months. More

Let the Good Times Roll I recently leased a 2018 Escape at Tom Holzer Ford from Christine Scherrer. This is the 10th or 11th vehicle my family has leased from Tom Holzer & we I recently leased a 2018 Escape at Tom Holzer Ford from Christine Scherrer. This is the 10th or 11th vehicle my family has leased from Tom Holzer & we wouldn't go anywhere else. Christine makes everything as easy as possible explaning everything to me & showing me how to use everything that is new in this Escape that wasn't in the 2016 Escape that I leased from her. Christine always returns my calls or emails whenever I need anythinging. If anyone reads thes review I would recommend calling Christine Scherrer for a new Ford. More

Repeat Customer Brian Burke and Tom Holzer Ford are great! What more can I say? Brian is knowledgeable, accommodating, and always makes the car buying process a easy Brian Burke and Tom Holzer Ford are great! What more can I say? Brian is knowledgeable, accommodating, and always makes the car buying process a easy one. I purchased a truck from him in 2016, and now in 2018. Hopefully in another in 3 years I will be paying him another visit. Keep up the outstanding work! More

Excellent Service and Communication My first purchase from this dealership, and hopefully not my last. I bought my 2017 Focus ST from Will Kent just over two weeks ago. His attention to My first purchase from this dealership, and hopefully not my last. I bought my 2017 Focus ST from Will Kent just over two weeks ago. His attention to detail, willingness to help and communication are second to none. Even a few issues that were found with the vehicle during delivery were noted and addressed within a week. His commitment to his customers is beyond anything I've experienced at other dealers. The Sales Manager, Dean, also took extra time during the sale to talk with us and get us the best deal we could find. More