Serra Ford Farmington Hills

Fabulously Wonderful!! Brian is an absurd GEM! He knows what we want, where we want our payment, all before before we even get there! His attention to detail is hard to fi Brian is an absurd GEM! He knows what we want, where we want our payment, all before before we even get there! His attention to detail is hard to find these days. We'll never buy another vehicle anywhere else or from anyone else! More

Great And Easy Experience I had a great experience and Tom Holzer Ford. The sales representative that helped me, Well Kent, was extremely helpful for choosing the right option. I had a great experience and Tom Holzer Ford. The sales representative that helped me, Well Kent, was extremely helpful for choosing the right option. He was very concise and organized, which is what you want when you go to a dealership. He got an idea of what I was looking for and gave me the best options they had available. Overall, best experience I’ve had at a dealership. More

Great experience. Would recommend Brian to family & friends Brian is very friendly, helpful and will spend as much time necessary to make sure you understand everything you are signing. Patiecently answers all Brian is very friendly, helpful and will spend as much time necessary to make sure you understand everything you are signing. Patiecently answers all of my questions. More

Great dealership and great salesman I had a wonderful experience. Brian Burke went out of his way to get me the car I wanted. I can't thank him enough. I had a wonderful experience. Brian Burke went out of his way to get me the car I wanted. I can't thank him enough. More

Thank you! Brian found me just what I wanted. Wonderful low pressure car buying experience. His assistant Justin was also very friendly and helpful. Thank you b Brian found me just what I wanted. Wonderful low pressure car buying experience. His assistant Justin was also very friendly and helpful. Thank you both!! More

Terrific Remote Service When my old vehicle broke down, I lamented the car buying process ahead of me. I worked with hard sellers and over-promisers days before matching with When my old vehicle broke down, I lamented the car buying process ahead of me. I worked with hard sellers and over-promisers days before matching with Nick Dalsasso at Tom Holzer Ford. I cannot put into words how refreshing it was to work with Nick in person. His laid back personality was a refreshing change from the traditional car buying experience. He was attentive, transparent, and quick to act at every step of the process. He even accommodated my work schedule by helping me complete the paperwork electronically. Nick was terrific, and I couldn't be happier with his service. I fully endorse him to my friends, family, and anyone looking for a vehicle. More

Great We had a great visit with Brian HolidayHe made the buying experience easy! He went out of his way to find exactly what we wantes and was nice and neve We had a great visit with Brian HolidayHe made the buying experience easy! He went out of his way to find exactly what we wantes and was nice and never pushy!! More

Excellent and Efficent Customer Service- Melissa Rakovitis Michael Wegehaupt did an excellent job satisfying and meeting all of my needs. He worked around the clock to ensure that I drove away with the car tha Michael Wegehaupt did an excellent job satisfying and meeting all of my needs. He worked around the clock to ensure that I drove away with the car that I wanted. He communicated efficiently and effectively before, during and after the process of getting my escape. I would highly recommend seeing Michael Wegehaupt at Tom Holzer Ford for all of your new car needs. More

Tail light out I came in to get my tail light bulb replaced. The gentleman that helped me was very helpful he get me in and got me out in a reasonable time. it was I came in to get my tail light bulb replaced. The gentleman that helped me was very helpful he get me in and got me out in a reasonable time. it was a pleasure I will return when I need to get my oil changed in two months. More

Let the Good Times Roll I recently leased a 2018 Escape at Tom Holzer Ford from Christine Scherrer. This is the 10th or 11th vehicle my family has leased from Tom Holzer & we I recently leased a 2018 Escape at Tom Holzer Ford from Christine Scherrer. This is the 10th or 11th vehicle my family has leased from Tom Holzer & we wouldn't go anywhere else. Christine makes everything as easy as possible explaning everything to me & showing me how to use everything that is new in this Escape that wasn't in the 2016 Escape that I leased from her. Christine always returns my calls or emails whenever I need anythinging. If anyone reads thes review I would recommend calling Christine Scherrer for a new Ford. More