Serra Ford Farmington Hills

Pretty straight forward Will Kent was very helpful in finding us the best SUV for our daughter but also kept the cost within our budget. He was a no pressure type of guy. Will Kent was very helpful in finding us the best SUV for our daughter but also kept the cost within our budget. He was a no pressure type of guy. More

Purchased a truck through Will Kent Two years ago I came into the dealership will was my salesman at least the truck is very happy with the experience we kept in touch I came back Will Two years ago I came into the dealership will was my salesman at least the truck is very happy with the experience we kept in touch I came back Will took care of me again he had a few different options for me to look at it and I ended up leasing another vehicle and most likely I'll be back in three years to do this again with Will More

Christine is awesome! Christine Scherrer was so patient & helpful! She took the time to make sure that I was getting exactly what I wanted. Nick in finance was able to get Christine Scherrer was so patient & helpful! She took the time to make sure that I was getting exactly what I wanted. Nick in finance was able to get me a much better deal than I could have even imagined. I will absolutely continue coming to Tom Holzer Ford just because of them! More

Effortless journey to Tom Holzer My lease was up and needed to get a new car. Coordinating with Will, we were able to get me into a new car that same day! My lease was up and needed to get a new car. Coordinating with Will, we were able to get me into a new car that same day! More

Ask for some info and ended up with a new Car! Just went in for some info on a lease and saw will Kent (salesman). Will was knowledgeable and informative with all questions I had for him about the Just went in for some info on a lease and saw will Kent (salesman). Will was knowledgeable and informative with all questions I had for him about the lease program. But the time he answered all my questions I ended up with my new Ford Explorer!! Thanks for all your help Will!! A VERY satisfied customer!!! Tony. More

Will Kent is fantastic! If you want a salesman that’s honest and will do everything in his power to give you the best deal possible... Go to Tom Holzer Ford and ask for Will If you want a salesman that’s honest and will do everything in his power to give you the best deal possible... Go to Tom Holzer Ford and ask for Will Kent. I promise you... You will have a phenomenal car buying experience (yes, that’s possible). More

Great first time buyers experience! Brian Holiday was great to work with for my first time car buying experience. He went out of his way to ensure I was fully satisfied with my decision Brian Holiday was great to work with for my first time car buying experience. He went out of his way to ensure I was fully satisfied with my decision before purchasing the car I wanted (Ford Focus ST). Brian and his assistant Justin worked with me over the course of a few weeks due to my work schedule and being out of town. They were helpful in ensuring I was getting all the qualifying rebates, as well as communicating specific financial details with me, being I was going through my own personal finance option. Brian was easy to get in contact with via phone, email and text and willing to answer any questions I had. SOO happy with my experience at Tom Holzer Ford, from the test drive to signing the final documents, I have only positive things to say. More

superhero salesgirl ! Christine was attentive to my needs and seeked out the best price with a smile ! She was patient and kept me informed of the steps she was taking to Christine was attentive to my needs and seeked out the best price with a smile ! She was patient and kept me informed of the steps she was taking to find the vehicle of my choice. More

Great experience! We we were well taken care of. Brian Burke went above and beyond to make sure we were well satisfied. We will always come back for any future needs. We we were well taken care of. Brian Burke went above and beyond to make sure we were well satisfied. We will always come back for any future needs. More

Amazing customer service! My 2009 Edge was in for service and I was debating on whether to keep putting money in to it or trade it in for a new car. Carlo Capicchioni , The Di My 2009 Edge was in for service and I was debating on whether to keep putting money in to it or trade it in for a new car. Carlo Capicchioni , The Director of Parts and Service explained all my options and got us a Trade In Value. He then introduced us to Charles Cleavinger, The New Car Sales Manager who took us to Will Kent. Will took excellent care of us providing us with all the information we needed to make an informed decision. They all displayed what great Customer Service should look like. I ended up leasing a new car and because of them I would recommend Holzer Ford. More