Serra Ford Farmington Hills

In the front door. Out the lot in a new car. I came in to Tom Holzer and meet with my sales person Brian Burke. We sat down about 9:00 AM and I was leaving the parking lot around 11:00AM same day I came in to Tom Holzer and meet with my sales person Brian Burke. We sat down about 9:00 AM and I was leaving the parking lot around 11:00AM same day in a new car. It was flawless, lots to chose from. I will be back for the usual oil changes. Does not matter what you go in for they make it right. More

Unexpectedly great experience. We really felt like Will listened to us and took care of what we needed. He was quick but didn't make us feel rushed and even explained to us what he We really felt like Will listened to us and took care of what we needed. He was quick but didn't make us feel rushed and even explained to us what he was doing behind "the curtain" we couldn't have been more pleased. More

Top notch experience! Will Kent made every effort to ensure that the lease of our new Explorer was perfect. He was very knowledgeable on the features available and helped u Will Kent made every effort to ensure that the lease of our new Explorer was perfect. He was very knowledgeable on the features available and helped us to get the exact vehicle we were looking for! More

Great customer service I just bought my second car from Tom Holzer Ford and can't say enough about the excellent customer service. Everyone was so helpful and friendly. I just bought my second car from Tom Holzer Ford and can't say enough about the excellent customer service. Everyone was so helpful and friendly. More

Great Ongoing Relationship I have now purchased ot leased 5 heicles from Holzer Ford and Brian Burke. Always great service and easy and fast transactions. Consistent and quick c I have now purchased ot leased 5 heicles from Holzer Ford and Brian Burke. Always great service and easy and fast transactions. Consistent and quick communication is helpful too. Thanks Brian! More

Very easy transaction Very smooth and quick transaction. Brian Burke found what we needed at the right price very quickly. Best auto buying experience we have had. Highly r Very smooth and quick transaction. Brian Burke found what we needed at the right price very quickly. Best auto buying experience we have had. Highly recommend working with Brian. More

Completely excellent. Will was absolutely great to work with. The friendliness, helpfulness and customer service we're second to none. I'd recommend both Will and Tom Holze Will was absolutely great to work with. The friendliness, helpfulness and customer service we're second to none. I'd recommend both Will and Tom Holzer to anyone in a heartbeat. More

Helpful and friendly! We went to the dealership knowing what vehicle we wanted but were not certain about the options. Our salesman Brian was very helpful sorting through d We went to the dealership knowing what vehicle we wanted but were not certain about the options. Our salesman Brian was very helpful sorting through different models until he found the exact one that suited us! All in all it was a great car buying experience! More

Easy and professional Mike wegehaput was very helpful in finding me a new car I love in my price range. The company and staff are professional and reliable, making my purch Mike wegehaput was very helpful in finding me a new car I love in my price range. The company and staff are professional and reliable, making my purchase as easy as possible. More

Christine was great! Christine was recommended to me by another satisfied customer, and she was great to work with. She was readily available for appointments, answered al Christine was recommended to me by another satisfied customer, and she was great to work with. She was readily available for appointments, answered all my questions, and found me just the car I wanted. More