Serra Ford Farmington Hills

Buyout of Lease on 2015 Ford Escape Back in 2015, I dealt with Brian when I leased the Escape. Had a very positive experience then. Three years later, I'm back to buy out the lease on Back in 2015, I dealt with Brian when I leased the Escape. Had a very positive experience then. Three years later, I'm back to buy out the lease on the car, and had an equally positive experience with Brian. He contacted my credit union ahead of time (where I was financing), gave them the information they needed and when I got to Tom Holzer, Brian had the paperwork all set to sign. Definitely will work with Brian when it's time for another lease.. More

New Ford Explorer Lease! We had a great experience with Will Kent at Tom Holzer. He was extremely helpful, very responsive to all questions. He was such an honest person, and We had a great experience with Will Kent at Tom Holzer. He was extremely helpful, very responsive to all questions. He was such an honest person, and willing to explore all options to ensure we knew exactly what we were getting. He educated us to all of the features of the car, and took the time to explain how to use everything in the car. More

Best Customer Service I walked into the service center with multiple concerns about my Mustang 2005. I am always very skeptical about getting a fair and honest diagnosis. I walked into the service center with multiple concerns about my Mustang 2005. I am always very skeptical about getting a fair and honest diagnosis. Dean Short and his team explained what was needed and options. Very happy with the results and great customer service! More

Will is awesome Had quick and easy transition from previous lease to new lease. Will worked efficiently with me over the phone to get things prepared before I came in Had quick and easy transition from previous lease to new lease. Will worked efficiently with me over the phone to get things prepared before I came in so I was only at the dealership for a minimal amount of time! Was a great experience. More

Great customer service with salesman! We recently purchased a previously owned car, a Ford Edge, 2016. Brian Holiday was our salesman and he was very friendly and made our transaction go v We recently purchased a previously owned car, a Ford Edge, 2016. Brian Holiday was our salesman and he was very friendly and made our transaction go very smoothly. He was very knowledgeable and organized . He was someone I would purchase another car from and made us feel we could contact him about any concerns we have regarding our Edge, at any time. More

The way it should be.. Went to Tom Holzer after trying out local westland Ford dealer. Night and day difference. Very prompt, Very knowledgeable on features, differences and Went to Tom Holzer after trying out local westland Ford dealer. Night and day difference. Very prompt, Very knowledgeable on features, differences and why they may or may not be important to you. I will be going back for our next vehicle as well. Christine Was courteous, very informed and had everything we wanted to see ready and literally parked right next to each other so we could see side by side what we were dealing with. I can say I've never had a more pleasurable experience buying a car. Forget a "free" cup of coffee out of a 1976 vending machine. How about fresh hot coffee, Donuts, Cookies, bottled water and I am sure I'm missing more goodies that were laid out. Bottom line I would recommend Christine in a minute and Tom Holzer ford to anyone who wants a pleasurable car buying experience. More

Great New Lease Experience I've have always had great purchase / lease experiences with Christine Scherrer at Tom Holzer. This is my sixth purchase or lease and this time was n I've have always had great purchase / lease experiences with Christine Scherrer at Tom Holzer. This is my sixth purchase or lease and this time was no exception. Thank you! More

Great repeat sales and service I have now purchased five vehicles through Christine Thompson at Tom Holzer and I have been very happy with each. All were handled very professionall I have now purchased five vehicles through Christine Thompson at Tom Holzer and I have been very happy with each. All were handled very professionally. More

car buying experience review Just purchased a new F-150 from Brian Holiday. It was the best new car buying experience I have ever had. If your looking for a great car salesman go Just purchased a new F-150 from Brian Holiday. It was the best new car buying experience I have ever had. If your looking for a great car salesman go see Brian. More

Wonderful Will made my experience hassle free. He made sure I was happy with everything, and kept in touch making sure we were all on the same base. I will be u Will made my experience hassle free. He made sure I was happy with everything, and kept in touch making sure we were all on the same base. I will be using Tom holzer ford and will for all of my car needs More