Serra Ford Farmington Hills

Great first time buyers experience! Brian Holiday was great to work with for my first time car buying experience. He went out of his way to ensure I was fully satisfied with my decision Brian Holiday was great to work with for my first time car buying experience. He went out of his way to ensure I was fully satisfied with my decision before purchasing the car I wanted (Ford Focus ST). Brian and his assistant Justin worked with me over the course of a few weeks due to my work schedule and being out of town. They were helpful in ensuring I was getting all the qualifying rebates, as well as communicating specific financial details with me, being I was going through my own personal finance option. Brian was easy to get in contact with via phone, email and text and willing to answer any questions I had. SOO happy with my experience at Tom Holzer Ford, from the test drive to signing the final documents, I have only positive things to say. More

Great experience! We we were well taken care of. Brian Burke went above and beyond to make sure we were well satisfied. We will always come back for any future needs. We we were well taken care of. Brian Burke went above and beyond to make sure we were well satisfied. We will always come back for any future needs. More

superhero salesgirl ! Christine was attentive to my needs and seeked out the best price with a smile ! She was patient and kept me informed of the steps she was taking to Christine was attentive to my needs and seeked out the best price with a smile ! She was patient and kept me informed of the steps she was taking to find the vehicle of my choice. More

Amazing customer service! My 2009 Edge was in for service and I was debating on whether to keep putting money in to it or trade it in for a new car. Carlo Capicchioni , The Di My 2009 Edge was in for service and I was debating on whether to keep putting money in to it or trade it in for a new car. Carlo Capicchioni , The Director of Parts and Service explained all my options and got us a Trade In Value. He then introduced us to Charles Cleavinger, The New Car Sales Manager who took us to Will Kent. Will took excellent care of us providing us with all the information we needed to make an informed decision. They all displayed what great Customer Service should look like. I ended up leasing a new car and because of them I would recommend Holzer Ford. More

Excellent experience Excellent sales staff. A good experience, I hope that Brian Holiday is still there when I’m ready for another new car he’s very good to deal with when Excellent sales staff. A good experience, I hope that Brian Holiday is still there when I’m ready for another new car he’s very good to deal with when purchasing a new car! More

FOR 2018 ESCAPE I WOULD LIKE TO THANK BRIAN HOLIDAY FOR EVERYTHING HE DID IN HELPING ME GET MY NEW FORD ESCAPE! I JUST LOVE IT!! I AM LEASING IT AND HOPE TO BUY IT I WOULD LIKE TO THANK BRIAN HOLIDAY FOR EVERYTHING HE DID IN HELPING ME GET MY NEW FORD ESCAPE! I JUST LOVE IT!! I AM LEASING IT AND HOPE TO BUY IT ONCE THE LEASE IS UP. THANKS AGAIN BRIAN..... PATRICIA ESLER-CHOBOT More

Excellent experience as usual Everyone at the dealership has always been helpful, professional and informative. My salesman, Brian Holiday has always explained everything clear Everyone at the dealership has always been helpful, professional and informative. My salesman, Brian Holiday has always explained everything clearly and answered all of my questions especially now that I am a widow. More

Great! Great atmosphere! Responsive to customer needs! The Holzer team works as one. I’m a very satisfied customer. Nick is a great asset to your organizatio Great atmosphere! Responsive to customer needs! The Holzer team works as one. I’m a very satisfied customer. Nick is a great asset to your organization! More

F-150 From Nick Dalsasso I worked with Nick Dalsasso on picking out a new F-150 and the experience was great. He was very helpful and answered any questions we had. I would re I worked with Nick Dalsasso on picking out a new F-150 and the experience was great. He was very helpful and answered any questions we had. I would recommend him and Tom Holzer Ford to anyone looking to get a new car. Thanks! More

Wonderful service Will Kent is a patient, good listener salesman who will walk through all the needs and wants you wish for a new car. He was well knowledgeable and hon Will Kent is a patient, good listener salesman who will walk through all the needs and wants you wish for a new car. He was well knowledgeable and honest. I am very happy with my purchase. More