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Serra Ford Farmington Hills
Farmington Hills, MI
907 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 907 reviews
September 27, 2024
Provided good service in a timely manner and repair was decent would like to see them make it easier to get a hold of them. decent would like to see them make it easier to get a hold of them. More
by Steve.dickinson
Employees Worked With
September 27, 2024
Working with Scott has been great, he's down to earth and was extremely helpful with the process of me buying my new car. Highly recommend! was extremely helpful with the process of me buying my new car. Highly recommend! More
by Mkrick
Employees Worked With
September 26, 2024
As a new customer at Serra Ford, I was impressed with the organization, teamwork, and knowledge of the team. organization, teamwork, and knowledge of the team. More
by jmcloug3
Employees Worked With
September 26, 2024
Robert was very professional and helpful and I highly recommend him. You can tell he knows what he's talking about. recommend him. You can tell he knows what he's talking about. More
by Amythenarcissus
Employees Worked With
September 26, 2024
Tim Brown was fantastic to work with. He was able to find me the 2025 Explorer ST I wanted and have it delivered directly to my house. He is a joy to work with and I will continue to buy He was able to find me the 2025 Explorer ST I wanted and have it delivered directly to my house. He is a joy to work with and I will continue to buy cars from him as he is professional, funny, courteous, and knowledgeable about the vehicles. More
by Mattyice1013
September 25, 2024
I had a great experience working with salesman Robert Bell. No high pressure tactics used… Bell. No high pressure tactics used… More
by KGB123
Employees Worked With
September 25, 2024
I was impressed with how I was treated from the moment I walked through the front door. Staff were friendly and courteous. My sales-person Robert Bell treated me extremely well and I was extremely impressed walked through the front door. Staff were friendly and courteous. My sales-person Robert Bell treated me extremely well and I was extremely impressed with his care and attention to detail. The team that detailed my 2016 Mustang did an excellent job too! More
by judobike2000
Employees Worked With
September 23, 2024
Everyone here is so friendly Robert Bell was so accommodating my car is great and i love it!! accommodating my car is great and i love it!! More
by bbauman1990
Employees Worked With
September 18, 2024
Scott was very knowledgeable and professional. He handled my multiple questions and kept a great sense of humor. My first Ford but Scott is my salesperson for life!!! He handled my multiple questions and kept a great sense of humor. My first Ford but Scott is my salesperson for life!!! More
by Lachbu
Employees Worked With
September 11, 2024
Steven was very friendly, courteous and professional! He helped us get a great deal on a new Ford Escape. He helped me understand how to operate some of the high-tech features on the car. He synched my He helped us get a great deal on a new Ford Escape. He helped me understand how to operate some of the high-tech features on the car. He synched my iPhone to the instrument panel of the car so that I could use Google Maps and other applications. He has been very prompt regarding answering my phone call whenever I had a question about my new vehicle. He did a great job and is a wonderful asset to the Serra Ford Dealer! More
by susandg
Employees Worked With
