Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy and professional Mike wegehaput was very helpful in finding me a new car I love in my price range. The company and staff are professional and reliable, making my purch Mike wegehaput was very helpful in finding me a new car I love in my price range. The company and staff are professional and reliable, making my purchase as easy as possible. More
Christine was great! Christine was recommended to me by another satisfied customer, and she was great to work with. She was readily available for appointments, answered al Christine was recommended to me by another satisfied customer, and she was great to work with. She was readily available for appointments, answered all my questions, and found me just the car I wanted. More
Great Sales Team Yes you can use great and salespersons in the same sentence :). I have been working with Christine from Tom Holzer for a decade now and they make me f Yes you can use great and salespersons in the same sentence :). I have been working with Christine from Tom Holzer for a decade now and they make me feel come back every time I need my lease renewed. Great team to work with and takes care if all your needs. Check them out for sure if your shopping for a Ford Vehicle. More
Great choice Sales and financing staff were very knowledgeable and accommodating. No pressure to get things we didn’t want or need. Left with the car that I wanted Sales and financing staff were very knowledgeable and accommodating. No pressure to get things we didn’t want or need. Left with the car that I wanted and am very happy with it. More
Quick and easy I knew I wanted to trade in my car for a new truck and wanted to get it done quickly. I was still amazed to see how fast Brandon Miller was able to ge I knew I wanted to trade in my car for a new truck and wanted to get it done quickly. I was still amazed to see how fast Brandon Miller was able to get me an amazing deal. He that got me everything I wanted and let me walk out with a brand new truck and a check for the remaining value on my car. It was an amazing experience from start to finish. I will be back! More
New truck purchase. Overall a great experience! Will kept me informed on the progress of my special order F150. Everything worked out as promised. I’m sure I’ll be back f Overall a great experience! Will kept me informed on the progress of my special order F150. Everything worked out as promised. I’m sure I’ll be back for any future Ford vehicle purchase! More
Always a Great Experince This is our ninth vehicle purchase from Tom Holzer Ford with Christine Scherrer as our sales representative and have always had a great experience. We This is our ninth vehicle purchase from Tom Holzer Ford with Christine Scherrer as our sales representative and have always had a great experience. We appreciate the effort and expertise of the staff at Tom Holzer Ford. More
Amazing Experience I was thinking of purchasing a Ford F150 because I need a truck and my 2012 Ford Explorer had quite a few miles on it. So I looked around at quite a f I was thinking of purchasing a Ford F150 because I need a truck and my 2012 Ford Explorer had quite a few miles on it. So I looked around at quite a few dealerships to see what my options were that fit my budget and my trade in. Out of all the dealerships I looked at I couldn't find a dealership that had many choices until I found Tom Holzer Ford. The dealership was about a 30 minute drive from my house, but I decided to go anyways. I ended up talking to a sales person named Will Kent, we sat down and started talking about some options. I couldn't make up my mind on whether I should buy a used vehicle or lease a vehicle. I figured he would start getting upset because I couldn't make up my mind, but actually he said that this is a common situation and he took the time to help me understand what all my options were, showed them to me, and helped me work out the best scenario for my situation and budget. To my surprise it ended up being a better choice for me to lease the F150. So in the end I got exactly the truck I was looking for, within my budget, and all the features that I was hoping to find. I would highly recommend this dealership to anyone I know. If you don't want the typical runaround sales guy giving you some BS just to get the sale, I would recommend going to Tom Holzer Ford. More
Very pleasant experience at Tom Holzer Ford I had a wonderful experience at Tom Holzer Ford in Farmington Hills, MI. The atmosphere was relaxed and unhurried. I leased a beautiful Escape and a I had a wonderful experience at Tom Holzer Ford in Farmington Hills, MI. The atmosphere was relaxed and unhurried. I leased a beautiful Escape and am very happy with this vehicle. My salesperson, Christine Scherrer was very knowledgeable about the product line and patient in answering all my questions. She was genuinely interested in matching me up with the vehicle that best suited my needs and budget. She even met with me the next day to give me a tutorial on all the SYNC 3 features which was very helpful. I would definitely recommend this dealership to others. Thanks for a very pleasurable experience. More
Wonderful, knowledgeable The dealership is new, bright, clean and a good selection of cars to view. Will Kent was very helpful in showing me what was best for me. My new escap The dealership is new, bright, clean and a good selection of cars to view. Will Kent was very helpful in showing me what was best for me. My new escape was spotless when we picked it up. Will sat with me and showed me how to work everything. I would definitely recommend Tom Holzer Ford. More