Serra Ford Farmington Hills

Great dealership! I have been a ford owner for 25 years and haven’t always had the best experiences with other dealerships but Tom Holzer is the only place I will shop I have been a ford owner for 25 years and haven’t always had the best experiences with other dealerships but Tom Holzer is the only place I will shop now. I worked with Brian Burke and he was/is amazing! Extremely knowledgeable and easy going. Just a great guy all around. The service department is always great to deal with as well. Perfect experience getting my last 3 cars. More

Ford Escape Lease Will was great to work with! Very friendly and made sure the process was quick & painless. I ended up with the vehicle I wanted and at a great price t Will was great to work with! Very friendly and made sure the process was quick & painless. I ended up with the vehicle I wanted and at a great price too. More

Brian Holiday is Great. I went in for my appointment not knowing I would leave with a new car. I told him what I was thinking and he spent time finding what I wan is Great. I went in for my appointment not knowing I would leave with a new car. I told him what I was thinking and he spent time finding what I wanted at a price I could afford. he is a great sales person and a great person with a very pleasant personality. I would definitely send my friends and family to see Brian. He is not pushy and will not sell you anything you do not want just to make a sale. This is my second car leased with Brian. The dealership before him was pushy and would not listen to my request. I will go back to Brian again when my lease is up. He actually had me drive the car before leasing just to make sure I was happy with it. Thank you Brian, I am very happy with this new lease. Regards, Cathey Jo Tomilenko More

Brian Burke & Holzer Ford work hard to earn your business Brian Burke made my new vehicle purchase from Tom Holzer Ford a real breeze. His customer service is just outstanding. You can trust Brian. He puts t Brian Burke made my new vehicle purchase from Tom Holzer Ford a real breeze. His customer service is just outstanding. You can trust Brian. He puts the needs of his customers first and goes out of his way to make sure they are well cared for before, during, and after the sale. Brian has a relaxed, easy-going style that makes working with him very enjoyable. There are no high pressure sales tactics with Brian. He is very patient. He listens to your needs and makes them a priority. He answers questions thoroughly to ensure you are comfortable with the sales process every step of the way. You couldn’t ask for a better sales person to buy a new vehicle from then Brian Burke and you would be hard-pressed to find a better dealership and then Tom Holzer Ford. I would recommend both Brian and Tom Holzer Ford to my friends and family without hesitation More

My first car purchase with Will Kent When i walk into a dealership i get anxious, stressed, and worried ill be pumbled with sales tricks. Today was a total game changer. Will was amazing. When i walk into a dealership i get anxious, stressed, and worried ill be pumbled with sales tricks. Today was a total game changer. Will was amazing. Buying my first car with Will was a breeze. He had our paperwork ready to go, was very friendly and personable, even took the time to thoroughly explain things and offer refreshments. Hands down the best car purchase made in my family. I will recommend anyone looking for a vehicle to go see Will. Thanks again! I LOVE my new 2019 ford taurus sho. More

Worked With Us Long After Closing Time to Close the Deal We came in for a purchase of a Ford Escape. Will and the team at Tom Holzer worked with us long after closing time to give us a good deal on the car a We came in for a purchase of a Ford Escape. Will and the team at Tom Holzer worked with us long after closing time to give us a good deal on the car and pricing the trade in. We got there at 7pm and walked out at 10:30 PM with a new car and the confidence that we got the best deal and package we could get. Very happy with the attentive customer service! More

Never a bad visit! I always have my Explorer serviced here, very knowledgeable team, from opening my door in the service garage to paying my bill...treated very well! I always have my Explorer serviced here, very knowledgeable team, from opening my door in the service garage to paying my bill...treated very well! More

Down to earth great guy! It’s been a few years since I purchased my last vehicle from Steve but it was the most transparent transaction I’ve ever made! It’s been a few years since I purchased my last vehicle from Steve but it was the most transparent transaction I’ve ever made! More

New to the area I was transferred to Michigan for my job. Making a lot of trips from the south to north I needed a new vehicle. I requested to look at a F150 at Tom H I was transferred to Michigan for my job. Making a lot of trips from the south to north I needed a new vehicle. I requested to look at a F150 at Tom Holzer online. Within minutes I was contacted and had an appointment set up for the time best for me. Brian Holiday was my salesman and a pleasure to work with. He is a class act and I would highly recommend Brian to anyone. I had a very good experience at Tom Holzer Ford! More

Great first time lease experience! I was referred to Tom Holzer/Will to help me with my first lease. I have only ever bought vehicles in the past so wasn’t really sure what to expect or I was referred to Tom Holzer/Will to help me with my first lease. I have only ever bought vehicles in the past so wasn’t really sure what to expect or anything about the process. Will made it painless and easy, and was so friendly and kind through out the entire experience. He was thorough and I’m really happy with the overall process. I would recommend the dealership and Will specifically to anyone looking to buy or lease in the future! More