Serra Ford Farmington Hills

Streamlined, professional service I walked into the dealership told them what I wanted and my salesman, Brian Holiday, was very knowledgeable and professional and went the extra mile I walked into the dealership told them what I wanted and my salesman, Brian Holiday, was very knowledgeable and professional and went the extra mile to get me a great deal. Kyle, the gentleman I sign the contract with was very professional, personable and a fine salesman as well. He helped me understand the ins-and-outs of the extra coverage for tires which was really helpful. All the way to my IT gal who helped me set up and my sync my phone to my car was very personable, knowledgeable and professional. I would I will definitely recommend Tom Holzer to anyone looking for a new car or lease and I would also lease or buy from Tom Holzer again. More

Car shopping This is my third car with Christine and it's always a good time it's like dealing with a friend not someone trying to make a sale... This is my third car with Christine and it's always a good time it's like dealing with a friend not someone trying to make a sale... More

Our Lease Experience We have nothing but high praise for the experience we had with Brian Burke at Holzer Ford. We came in about leasing a F150 and he took it from there. We have nothing but high praise for the experience we had with Brian Burke at Holzer Ford. We came in about leasing a F150 and he took it from there. He answered all our questions, explaining everything. He found us the absolute best truck and got us the absolute best deal. He was recommended to us by my wife’s sister who recently bought a vehicle from him and was equally happy with the treatment she got from Brian. I’ll definitely recommend Brian and Holzer every time someone tells me how great my truck is! We’ll be back when our lease is up knowing just what to expect from a great salesperson-Brian Burke. More

Great Customer Service! I always leave with a smile!! I have been a loyal Tom Holzer Ford customer for over 15 years now due largely to the amazing customer service I receive from Brian Burke. Each time I I have been a loyal Tom Holzer Ford customer for over 15 years now due largely to the amazing customer service I receive from Brian Burke. Each time I’m ready to renew my lease, he already has my next car picked out in his head, knowing exactly what I look for, and what I steer away from. His honest personality, sense of humor, and overall professionalism make every experience a positive one. I can’t thank him enough for all he’s done! Brian, you’re AMAZING at what you do! Thank you! More

New lease agreement with Brian Holiday at Tom Holzer Ford After dropping off a vehicle for service, I dropped into the showroom to explore options for a new lease vehicle and met Brian Holiday for the first t After dropping off a vehicle for service, I dropped into the showroom to explore options for a new lease vehicle and met Brian Holiday for the first time. Brian helped us expedite the lease process in a professional, friendly manner while we had just two days to complete the transaction before the end of the Black Friday deals. I would recommend Brian to others, and will consult with him on my next vehicle lease or purchase. More

Great Service once again Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. Wi Both Brian Burke and Jim Grzywacz of new car sales were both very helpful to my wife and I at assisting us through out our recent new car purchase. With a previous purchased vehicle - Brian was a big help when dealing with the service department. We found each member of the Tom Holzer staff we interacted with, make us feel welcomed and appreciated. More

Nice experience with Brian Holiday at Tom Holzer Ford I’ve now leased my second vehicle through Brian Holiday at Tom Holzer Ford. Great experience both times. I would recommend Brian based on my experienc I’ve now leased my second vehicle through Brian Holiday at Tom Holzer Ford. Great experience both times. I would recommend Brian based on my experience. More

Amazing experience! Christine made it super easy for me to purchase this car!! She kept me updated and in the loop with the process. I love my new car and will definitely Christine made it super easy for me to purchase this car!! She kept me updated and in the loop with the process. I love my new car and will definitely be returning! Christine was great :) More

Fourth time experience gets even better. Picked up our 3rd lease with Brian today and as is his nature to be friendly, courteous, thorough he makes you feel like an old friend. Our 1st dealin Picked up our 3rd lease with Brian today and as is his nature to be friendly, courteous, thorough he makes you feel like an old friend. Our 1st dealing with Brian was for a 2012 Ford Fusion that we purchased and since then have leased 3 times. We are always very satisfied with our sale/lease, total experience and with the service, always top notch. We will definitely be back and have recommended Brian to friends and family. Thanks Brian. Anne & Steve O'Leary More

Excellent service Came back for the second lease with the best Brian Holiday. The service is fast and very convenient I wasn’t expecting that I’ll be driving a new car Came back for the second lease with the best Brian Holiday. The service is fast and very convenient I wasn’t expecting that I’ll be driving a new car within a couple of hours from test driving, to returning my lease and to getting the new car and etc. BRIAN is the best he’s very reliable, fast, helpful and he makes sure that we are taken care of and he’s very patient saleperson He doesn’t make us feel pressured which I love the most. I highly recommend BRIAN HOLIDAY!! More