Serra Ford Farmington Hills

Top Notch Service! We recently went in to see Brian Holiday at Tom Holzer to purchase a new Escape as My husband and I have been working with Brian for the past 7 years. We recently went in to see Brian Holiday at Tom Holzer to purchase a new Escape as My husband and I have been working with Brian for the past 7 years. We continue to return because Brian makes the process easy, efficient, and he doesn't use high pressure sales tactics. We always feel very comfortable and welcome when working with him. He makes what could be a stressful experience into a pleasant one. We highly recommend him to anyone looking to purchase or lease a new vehicle. You won't regret it! We look forward to continuing to work with Brian in the future. More

Great! Great attitude by salesman Will. Could not be better. He made it happen! I’m very satisfied with my new F-150 for sure. Thank you Great attitude by salesman Will. Could not be better. He made it happen! I’m very satisfied with my new F-150 for sure. Thank you More

Continuously Impressed Brian Holiday always makes purchasing/leasing a new vehicle as seamless as possible. I have been working with Brian for many years and have nothing bu Brian Holiday always makes purchasing/leasing a new vehicle as seamless as possible. I have been working with Brian for many years and have nothing but glowing remarks - he will go above and beyond to make sure you're a satisfied customer. I highly recommend him to anyone interested in exploring a new Ford vehicle. More

Greatest dealer experience I’ve had Will was by far the best salesperson I’ve ever dealt with. We originally went in to get a new car for my wife and fell in love with the Edge. After dr Will was by far the best salesperson I’ve ever dealt with. We originally went in to get a new car for my wife and fell in love with the Edge. After driving it for a couple of weeks I decided 8 wanted one as well. He was hands on through the whole process, helping me build out various models at different price points and helped me make the final decision. he made sure I was more than comfortable through the entire process. I will refer any one and every one to him. More

Tom Holzer & Will save the day I was completely blown away with my most recent experience with Tom Holzer and Will. I had an Escape which I didn’t love and Will worked tirelessly to I was completely blown away with my most recent experience with Tom Holzer and Will. I had an Escape which I didn’t love and Will worked tirelessly to help me get into an Edge. He made the process so easy with constantly providing the most up to date information and always communicating professionally and in a friendly way. He truly makes you feel like you’re the only customer he is working with that day. After this most recent experience, I can’t imagine ever going anywhere else to find the perfect car and best experience. More

Everyone was above and beyond helpful! Will Kent made this a very pleasant experience. We’re very pleased with all he did to make it as stress free as possible. Would definitely send my fr Will Kent made this a very pleasant experience. We’re very pleased with all he did to make it as stress free as possible. Would definitely send my friends and family to see him. Thanks again! More

Superb service This is the second time I’ve worked with Brian and I wouldn’t go anywhere else....Service at its finest. Brian was very responsive with the many diff This is the second time I’ve worked with Brian and I wouldn’t go anywhere else....Service at its finest. Brian was very responsive with the many different quotes I wanted (I was considering several vehicle and buy/lease combinations). Once I made a decision on a vehicle he kept me up to date on expected delivery timing. He helps you think through each decision and make the best choice for you! More

Great Holzer Experience Came into Holzer looking for a new ride. My family has always bought from Holzer but this was the first time I had to buy a car on my own. Brian B Came into Holzer looking for a new ride. My family has always bought from Holzer but this was the first time I had to buy a car on my own. Brian Burke made the whole process super easy! He diligently went through multiple options to give us a quote and even was able to give great rebates on the car I chose, including getting me a car on my lease/miles prefference. Holzer has always been our choice and will continue to be our choice going forward! Always professional. Always couritous. And always will somehow find a way to get you the deal you need! More

Returning Customer Been using this dealership for a fews years now Brian Holiday and the rest of the staff always make us feel welcome, answer any question that we have Been using this dealership for a fews years now Brian Holiday and the rest of the staff always make us feel welcome, answer any question that we have and have helped us with multiple service issues from routine to unexpected. More

Car Buying Made Easy Always treated with professional courtesy by Brian Burke and others at Tom Holzer Ford. Trade in valuations are fair and salesman’s knowledge of produ Always treated with professional courtesy by Brian Burke and others at Tom Holzer Ford. Trade in valuations are fair and salesman’s knowledge of product and procedures are outstanding. More