Serra Ford Farmington Hills

Professional, honest and organized This is my second lease with Tom Holzer and I'm looking forward for more business in the future with them They are a trust worthy and honest I'm a b This is my second lease with Tom Holzer and I'm looking forward for more business in the future with them They are a trust worthy and honest I'm a busy hard working mom and my time is limited so they were able to get all the information needed from me on email or text messages and I just did one visit to the dealership office to finalize the lease. Braheem Aboud is very professional and was able find the vehicle that matches the specs I'm looking for. He was making sure I have getvallbrhe deal that I'm eligible for. I recommend this dealership to my colleague and he leased a vehicle as well. Thanks for all the help and support. More

Amazing team and service My experience with Braheem was beyond amazing. He was very friendly and helpful and extremely patient when i was choosing my new car lease. He was ver My experience with Braheem was beyond amazing. He was very friendly and helpful and extremely patient when i was choosing my new car lease. He was very professional with his contact and informative with respect to the car features. It was a pleasure dealing with him and I would definitely recommend him to all my friends and family. More

Will Kent made me a life long customer. Will Kent provided me with the best sales experience I've ever had. He was honest, friendly and down to earth. He handled my lease more like a guide r Will Kent provided me with the best sales experience I've ever had. He was honest, friendly and down to earth. He handled my lease more like a guide rather than a pitch, making me feel excited and secure about my purchase. I was referred to him by a family member and I would gladly refer anyone I know looking to him. This experience has made me not only a lifetime customer of Will Kent but of Tom Holzer and Ford. Thank you. More

Phenomenal Experience I cannot say enough great things about this dealership or Brian Holiday. My experience at Tom Holzer Ford was superb. I got my first Ford vehicle thi I cannot say enough great things about this dealership or Brian Holiday. My experience at Tom Holzer Ford was superb. I got my first Ford vehicle this past weekend, and my experience was absolutely phenomenal. Brian went ABOVE AND BEYOND to make my first leasing experience a great one. At no point did he make me feel pressured to jump into a decision I wasn't ready for. He made sure to explain everything to me as a first time buyer, and he answered all of my questions. He worked very hard to correct issues caused by false information I had received from a different dealership, and he genuinely cared about getting me into the RIGHT vehicle for me. All around, I would highly recommend this dealership and Brian Holiday to anyone in the market for a vehicle. To me, 5 stars is an understatement for the level of customer service I received from Brian and this dealership. Everyone was so friendly and welcoming, and I will definitely be going back to Tom Holzer and Brian for all of my future experiences and purchases. Thank you so much to Mr. Holiday for being a superstar and getting me the best car for me! I love my new Ford!! More

Great customer service! We purchased a Ford Explorer from Brian Holiday about 8 years ago. Our son just turned 16 a few days ago and we surprised him with a Ford Escape we We purchased a Ford Explorer from Brian Holiday about 8 years ago. Our son just turned 16 a few days ago and we surprised him with a Ford Escape we purchased from Brian. Brian is very knowledgeable, honest and goes above and beyond!!! Kim Z. More

Experience and friendly I have been a client with Brian Holiday since he starting working in sales 10 years ago. He's experience, knowledgeable in both leasing and buying for I have been a client with Brian Holiday since he starting working in sales 10 years ago. He's experience, knowledgeable in both leasing and buying for your needs. More

Very quick and easy My experience with Brian holiday was very good. He helped my understand the process of getting my lease and helping me set up everything. I would reco My experience with Brian holiday was very good. He helped my understand the process of getting my lease and helping me set up everything. I would recommend you go see him for a great experience. More

Fantastic Very friendly, knowledgeable and very caring was the sales representative Brian holiday. And so was the rest the staff that I met at the dealership. Very friendly, knowledgeable and very caring was the sales representative Brian holiday. And so was the rest the staff that I met at the dealership. More

Great Job Will and the Sales managers went above an beyond making a great deal. I could not be happier with the product, their effort, and the results! Every Will and the Sales managers went above an beyond making a great deal. I could not be happier with the product, their effort, and the results! Everything was smooth and Will was up front 200%. More

Above and Beyond Service When it was time to finally say goodbye to my old Five Hundred, I couldn't be happier with the service I received from Will and the team at Tom Holzer When it was time to finally say goodbye to my old Five Hundred, I couldn't be happier with the service I received from Will and the team at Tom Holzer. He understood that my time was valuable, respected my budget, and worked tirelessly through a somewhat unusual scenario to help me into my new Escape. Will made the process simple, easy, and fun! More