Serra Ford Farmington Hills

Excellent From the time I walked in to the wonderful lobby to the friendly receptionist to the awesome Will Kent who listened to my wants and needs in what I w From the time I walked in to the wonderful lobby to the friendly receptionist to the awesome Will Kent who listened to my wants and needs in what I was looking for in a vehicle. I was very happy that he had the vehicle that same day and I was able to drive it home. Even signing all the paperwork was a very pleasant experience. Thank you Will Kent. More

Great Been coming here for my leases for 10 years. Have yet to receive a bad experience. Always good. Christine is always ready for us and the staff is frie Been coming here for my leases for 10 years. Have yet to receive a bad experience. Always good. Christine is always ready for us and the staff is friendly and curtious. More

First time lease of Ford Escape Christine was the best! I’ve only had two cars in my whole life and had the worst luck with dealerships. My husband and his family recommended me to h Christine was the best! I’ve only had two cars in my whole life and had the worst luck with dealerships. My husband and his family recommended me to her at Tom holzer ford and I am not looking back. They treated me with respect, answered all my questions, and made sure I was comfortable and happy with the deal I was receiving. I no longer dread car buying/ leasing. Thank you Christine! More

Great experience Will was outstanding from the beginning. Helped me pick the right vehicle and the process was extremely fast and easy. Will also walked me to every st Will was outstanding from the beginning. Helped me pick the right vehicle and the process was extremely fast and easy. Will also walked me to every step and made sure I was satisfied with vehicle. More

Leasing a new Edge Our experience at Tom Holzer was excellent. Will Kent was very accommodating in getting us into exactly what we were looking for at a price point we f Our experience at Tom Holzer was excellent. Will Kent was very accommodating in getting us into exactly what we were looking for at a price point we felt comfortable with. We will definitely be back! More

Great. Great experience. Will Kent was amazing to work with. I was in and out of the dealership in record time. I have recommended Will Kent and Tom Holzer Great experience. Will Kent was amazing to work with. I was in and out of the dealership in record time. I have recommended Will Kent and Tom Holzer to friends and family. More

Good experience Great staff. Will is an awesome sales rep. He guided the sales process well. Even when issues arose, he worked hard to resolve them quickly. Great staff. Will is an awesome sales rep. He guided the sales process well. Even when issues arose, he worked hard to resolve them quickly. More

Awesome This is a great dealership with great customer service! Will was super helpful and beyond courteous! I would definitely recommend this dealership to f This is a great dealership with great customer service! Will was super helpful and beyond courteous! I would definitely recommend this dealership to family and friends. More

Will and Tom Holzer were great to work with! Will was definitely awesome to work with! I inquired about a car from out of state and Will made the whole experience smooth and very easy. He was ver Will was definitely awesome to work with! I inquired about a car from out of state and Will made the whole experience smooth and very easy. He was very quick with answering any questions that I had and was always willing to help out with the whole process. I will definitely plan on working with Will and Tom Holzer in the future when the time comes for a new car! More

Excellent customer service Brian was extremely helpful, knowledgeable, and patient during a challenging buy process. The original vehicle I had looked at sold before I was read Brian was extremely helpful, knowledgeable, and patient during a challenging buy process. The original vehicle I had looked at sold before I was ready to lease and Brian spent the next week chasing down the same build from competing dealers, ultimately working a trade for me with a dealership in Ohio. His dedication and willingness to help me all the way through the process and see the transaction through to the end was much appreciated, as was Brian's willingness to go above and beyond. Thank you Brian for your help - would definitely recommend Brian to anyone looking for a new vehicle! More