Serra Ford Farmington Hills

Excellent Customer Service! We received excellent customer service through Will Kent. He spent a lot time with us making sure that we were comfortable with our decision to lease We received excellent customer service through Will Kent. He spent a lot time with us making sure that we were comfortable with our decision to lease the Edge. I would definitely recommend Will to family and friends interested in getting a Ford product. More

Jason’s first car Excellent service by our salesperson Brian Burke. He was responsive, knowledgeable and great to deal with. Overall we are very satosfied with our en Excellent service by our salesperson Brian Burke. He was responsive, knowledgeable and great to deal with. Overall we are very satosfied with our entire experience. More

New car We had a wonderful experience with Will Kent leasing our new Edge. He made us feel welcome and comfortable through the whole process. We love our new We had a wonderful experience with Will Kent leasing our new Edge. He made us feel welcome and comfortable through the whole process. We love our new car! We will be back! More

Great service! I have purchased multiple vehicles from Alex Hamilton over the last 15 years. He does great work and I always recommend him to friends & family. Alwa I have purchased multiple vehicles from Alex Hamilton over the last 15 years. He does great work and I always recommend him to friends & family. Always a pleasant experience! Thanks Alex! More

Great dealership! I have been a ford owner for 25 years and haven’t always had the best experiences with other dealerships but Tom Holzer is the only place I will shop I have been a ford owner for 25 years and haven’t always had the best experiences with other dealerships but Tom Holzer is the only place I will shop now. I worked with Brian Burke and he was/is amazing! Extremely knowledgeable and easy going. Just a great guy all around. The service department is always great to deal with as well. Perfect experience getting my last 3 cars. More

Ford Escape Lease Will was great to work with! Very friendly and made sure the process was quick & painless. I ended up with the vehicle I wanted and at a great price t Will was great to work with! Very friendly and made sure the process was quick & painless. I ended up with the vehicle I wanted and at a great price too. More

Brian Holiday is Great. I went in for my appointment not knowing I would leave with a new car. I told him what I was thinking and he spent time finding what I wan is Great. I went in for my appointment not knowing I would leave with a new car. I told him what I was thinking and he spent time finding what I wanted at a price I could afford. he is a great sales person and a great person with a very pleasant personality. I would definitely send my friends and family to see Brian. He is not pushy and will not sell you anything you do not want just to make a sale. This is my second car leased with Brian. The dealership before him was pushy and would not listen to my request. I will go back to Brian again when my lease is up. He actually had me drive the car before leasing just to make sure I was happy with it. Thank you Brian, I am very happy with this new lease. Regards, Cathey Jo Tomilenko More

Brian Burke & Holzer Ford work hard to earn your business Brian Burke made my new vehicle purchase from Tom Holzer Ford a real breeze. His customer service is just outstanding. You can trust Brian. He puts t Brian Burke made my new vehicle purchase from Tom Holzer Ford a real breeze. His customer service is just outstanding. You can trust Brian. He puts the needs of his customers first and goes out of his way to make sure they are well cared for before, during, and after the sale. Brian has a relaxed, easy-going style that makes working with him very enjoyable. There are no high pressure sales tactics with Brian. He is very patient. He listens to your needs and makes them a priority. He answers questions thoroughly to ensure you are comfortable with the sales process every step of the way. You couldn’t ask for a better sales person to buy a new vehicle from then Brian Burke and you would be hard-pressed to find a better dealership and then Tom Holzer Ford. I would recommend both Brian and Tom Holzer Ford to my friends and family without hesitation More

My first car purchase with Will Kent When i walk into a dealership i get anxious, stressed, and worried ill be pumbled with sales tricks. Today was a total game changer. Will was amazing. When i walk into a dealership i get anxious, stressed, and worried ill be pumbled with sales tricks. Today was a total game changer. Will was amazing. Buying my first car with Will was a breeze. He had our paperwork ready to go, was very friendly and personable, even took the time to thoroughly explain things and offer refreshments. Hands down the best car purchase made in my family. I will recommend anyone looking for a vehicle to go see Will. Thanks again! I LOVE my new 2019 ford taurus sho. More

Worked With Us Long After Closing Time to Close the Deal We came in for a purchase of a Ford Escape. Will and the team at Tom Holzer worked with us long after closing time to give us a good deal on the car a We came in for a purchase of a Ford Escape. Will and the team at Tom Holzer worked with us long after closing time to give us a good deal on the car and pricing the trade in. We got there at 7pm and walked out at 10:30 PM with a new car and the confidence that we got the best deal and package we could get. Very happy with the attentive customer service! More