Serra Ford Farmington Hills

Excellent Dealer Braheem in the sales department is the most honest and conscientious sales person I have ever done business with. Been working with him for more than Braheem in the sales department is the most honest and conscientious sales person I have ever done business with. Been working with him for more than 18 years. He is literally the best . In addition the dealership has knowledgeable finance people and a very flexible , professional and cost efficient service department. Service work is made easy . Premises are neat , fully equipped and comfortable . More

Good customer service Christine was able to explain rebates I qualify for and she was approachable when I needed. She was able to explain new technologies in the car. Christine was able to explain rebates I qualify for and she was approachable when I needed. She was able to explain new technologies in the car. More

Terrific Experience Would definitely recommend Will at Tom Holzer Ford to my friends. Will was able to fit me in to a busy schedule on short notice and answer all of my q Would definitely recommend Will at Tom Holzer Ford to my friends. Will was able to fit me in to a busy schedule on short notice and answer all of my questions. He made the process easy and I never felt pressured to buy. When I came back the next day to pick up my car, Will had all of the paperwork ready and waiting to go. He was reliable and friendly, and I’m glad I reached out to him to help me find my next vehicle. More

Buying made easy The employees at this dealership were friendly and quick. I was able to test drive my car, have my questions answered, set up the terms of my loan, an The employees at this dealership were friendly and quick. I was able to test drive my car, have my questions answered, set up the terms of my loan, and drive home in under 2 hours. I am happy with my experience here. Great place to buy a car! More

Outstanding service! I had an amazingly outstanding experience at Tom Holzer Ford. My salesperson, Braheem, is phenomenal! He is compassionate, caring, and very attentive. I had an amazingly outstanding experience at Tom Holzer Ford. My salesperson, Braheem, is phenomenal! He is compassionate, caring, and very attentive. He helped me throughout the whole process and was extremely helpful and very informative. I had to trade in my BMW and Braheem spent significant amount of time and effort to help me get the best value of my car. His acumen and astuteness are. Very impressive. His recommendations, eventhough subtle, were extremely insightful. I could tell that he was able to read my needs and used his amazing people skill to guide me seamlessly through this process. The end result was a beautiful car that exactly meets my needs and is within my budget plan. I can truly say that this has been my most satisfying and pleasant car buying experience. After I signed all the appropriate documents, Braheem took the time to congratulate me and offer his assistance. His assistant was extremely helpful explaining all the tech features in the car. Very pleasant, professional, and informative. Thank you Tom Holzer and many thanks to Braheem for this amazing and pleasant experience. More

Easy! Great dealer, always get great quick service! Makes buying a new car a great experience every time. Christine is so easy to work with and makes sure y Great dealer, always get great quick service! Makes buying a new car a great experience every time. Christine is so easy to work with and makes sure you get exactly what you are looking for! More

Wonderful They gave me a loaner car for over two weeks until my lease was ready for free. My dealer, Christine Scherrer is awesome and extremely knowledgeable They gave me a loaner car for over two weeks until my lease was ready for free. My dealer, Christine Scherrer is awesome and extremely knowledgeable about her job and the cars. I would recommend Tom Holzer Ford and Christine to all my friends and family. She treated me with respect, caring and honesty. The best experience I've encountered at any dealership. More

Satisfied! The Guys at Tom Holzer made me feel at home. Were quick to answer my questions and worked with me to make buying a new car a great experience for me. The Guys at Tom Holzer made me feel at home. Were quick to answer my questions and worked with me to make buying a new car a great experience for me. Braheem along with Evin were easy to work with and they make sure you get exactly what you are looking for! More

Pleased Customer satisfaction. Professional, courteous, personable. Worked with me to get the best deal. Was very patient with me. Answered all my questions.w Customer satisfaction. Professional, courteous, personable. Worked with me to get the best deal. Was very patient with me. Answered all my questions.what more can I say? More

Absolutely amazing experience I 100% recommend going to Tom Holzer! Eddie “Ozzy” and Steve are absolutely amazing and allowed me to buy a car with the best experience possible. It I 100% recommend going to Tom Holzer! Eddie “Ozzy” and Steve are absolutely amazing and allowed me to buy a car with the best experience possible. It felt so homelike and comfortable having them as my car salesmen. They not only help you but give you a good laugh and will do anything to make sure you’re satisfied. If you need a car and a car fast Steve and Ozzy are the ones to go to! Amazing men and service. More