Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 879 reviews
Never been easier The team at Tom Holzer’s makes it so easy, every time I least a new truck. I make one call, then 1 trip to the dealership, and I am in and out in less The team at Tom Holzer’s makes it so easy, every time I least a new truck. I make one call, then 1 trip to the dealership, and I am in and out in less than 45 minutes, with my new vehicle. Wow More
The best dealership in town I have very specific color/option demand when it comes to vehicle selection, and Tyrone from Tom Holzer becomes very patient and fulfill my unique nee I have very specific color/option demand when it comes to vehicle selection, and Tyrone from Tom Holzer becomes very patient and fulfill my unique needs all the time, now over 15 years.... And I get friendly reminder text when it gets close to lease end plus early lease return offer! Thank you for everything, Tom Holzer. More
Responsive, professional and caring! Found deal online, which Christine confirmed Holzer could match and immediately tagged for me. She walked me through the steps of leasing a beautiful Found deal online, which Christine confirmed Holzer could match and immediately tagged for me. She walked me through the steps of leasing a beautiful Ford Fusion energi and explained all the features! Car Was delivered clean, charged and ready to motor :-) Love Holzer and my new car! More
Excellent customer service!!! First time new new car shopping and Braheem made the process so easy and smooth. They were super helpful and knowledgeable. I would highly recommend T First time new new car shopping and Braheem made the process so easy and smooth. They were super helpful and knowledgeable. I would highly recommend Tom Holzer Ford in Farmington! More
New 2019 Ford Ranger I have been going to Tom Holzer Ford and Braheem Abboud for over 16 years and Braheem has always been very friendly/professional and this time was no I have been going to Tom Holzer Ford and Braheem Abboud for over 16 years and Braheem has always been very friendly/professional and this time was no exception. His assistant Evan was also very helpful. I usually do not like dealing with the Financial person at the close of the deal, but this time it was a pleasure with Lamont Richmond...just a good guy. More
The Best dealership Best service fast service they answer all your questions and welcome you with Big smile. Their customer service was out of this world. And their sales Best service fast service they answer all your questions and welcome you with Big smile. Their customer service was out of this world. And their salesmen give the best deals out there I was very satisfied with their service. More
Meeting and exceeding car purchase needs Kudos to Cady Smith, a sales specialist at Tom Holzer Ford. Cady learned what I was looking for in a car and strived to meet my needs – even excee Kudos to Cady Smith, a sales specialist at Tom Holzer Ford. Cady learned what I was looking for in a car and strived to meet my needs – even exceeding them. She made sure I could take advantage of all rebate offers. With her winning personality and drive to please her customers, I would highly recommend Cady Smith as the salesperson to help you make your car purchase. She’s a five star salesperson, and love my new 2019 Ford Fiesta, which was purchased with her guidance. More
satisfaction Len our salesman, we feel did an excellent job on represented Tom Holzer ford. we are very satisfied in purchasing our new F150 pickup and picking t Len our salesman, we feel did an excellent job on represented Tom Holzer ford. we are very satisfied in purchasing our new F150 pickup and picking the right dealership thank you Len and thank you Tom Holzer Ford More
my review of my experience I was happy with the sales person but felt I was in front of the firing squad with I think his name was Nick (credit person) in all my years of buyi I was happy with the sales person but felt I was in front of the firing squad with I think his name was Nick (credit person) in all my years of buying fords I usually completed the forms at the sales persons desk, not led off into to the caves to complete the paper work that is my only draw back on doing business with Tom Holzer Will did a great job and followed up with all my questions If I could do a separate survey for him I would rate the dealership "stellar" More
The best purchase experience ever! From the initial start to keys in my hand, Derrick Young went above and beyond, addressing my every question and concerns, that I had. In all of my ye From the initial start to keys in my hand, Derrick Young went above and beyond, addressing my every question and concerns, that I had. In all of my years of leasing/owning a vehicle, I have never been treated with more honesty, respect, and professional expertise. His dedication to customers, Ford, and Tom Holzer radiate from his consistent efforts to insure customer satisfaction to the highest level. More