Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best experience ever with Cady Smith, would HIGHLY recommend I had been purchasing cars at Tom Holzer Ford for the last 30 years. I just closed on a new Escape and had the best salesperson ever named Cady Smit I had been purchasing cars at Tom Holzer Ford for the last 30 years. I just closed on a new Escape and had the best salesperson ever named Cady Smith. From the start to the finish Cady was fantastic. Cady was always in contact with me and answered all of my questions, She really was A++++ I would highly recommend her to anyone purchasing or leasing a vehicle. More
A Terrific Experience The service I received from Cady Smith is the reason why I go to Tom Holzer Ford. She's a wonderful sales person and I would definitely work with her The service I received from Cady Smith is the reason why I go to Tom Holzer Ford. She's a wonderful sales person and I would definitely work with her again. She's professional, knowledgeable, and very friendly. There was no pressure from her to purchase anything I didn't want. She was very accommodating and walked me through the process at every step of the way. I felt very comfortable and it was terrific experience all around. I would definitely recommend her to others. More
AWSOME From sales to finance awesome i will be going back when my lease is up there was not pressure to buy anything had the car i wanted From sales to finance awesome i will be going back when my lease is up there was not pressure to buy anything had the car i wanted More
Great experience. Reggie Haynes took very good care of us. Cady Smith also answered questions when Reggie wasn't available. Love the Ranger. Thanks Reggie for the ch Reggie Haynes took very good care of us. Cady Smith also answered questions when Reggie wasn't available. Love the Ranger. Thanks Reggie for the choice of tonneau cover. More
Thanks to Reggie Haynes, my experience was very satisfying. Reggie Haynes has been my "go to" salesman on the past 4 vehicles I have purchased. He listens to my needs and helps me with all aspects of the purch Reggie Haynes has been my "go to" salesman on the past 4 vehicles I have purchased. He listens to my needs and helps me with all aspects of the purchase. More
Excellent Dealer I’ve been going to Braheem at Tom Holzer to lease cars for the last 10 years and would not go anywhere else! I’ve always let him know the price range I’ve been going to Braheem at Tom Holzer to lease cars for the last 10 years and would not go anywhere else! I’ve always let him know the price range that fits my budget and he never tries to up-sell or talk me into a more expensive lease. He has always been very responsive if I’ve ever had questions, concerns, or issues after the point of sale. I’ve also had to take cars in to the service department a few times over the years for bumper repairs after and dent removal and they’ve always done a great job. I’ve never felt like they’re trying to rip me off, they’ll walk you through your quote so you know exactly what they’re charging you for. More
Better Car for a Better Price! I went into Holzer Ford being a firs time customer at this dealership and could not be happier with my experience. I went in turning in a lease and wa I went into Holzer Ford being a firs time customer at this dealership and could not be happier with my experience. I went in turning in a lease and wanting to walk out with a car that had four wheels and could drive, only to walk out with a nicer car! Not only was it a better vehicle, it was newer and priced significantly lower than my previous car when presented to me. Cady Smith asked great questions and was able to translate my vague answers on what I wanted, all leading to a friendly and positive experience. Typically when I shop for cars I feel pressured into getting a specific vehicle, yet Cady did a great job of presenting several options and not pushing me in any single direction. Could not have left happier! More
Derrick Young made getting a new car a breeze! My wife and I had been looking for a car when a family member suggested we go see Derrick Young at Tom Holzer Ford. He was an absolute pleasure to wor My wife and I had been looking for a car when a family member suggested we go see Derrick Young at Tom Holzer Ford. He was an absolute pleasure to work with! He answered any questions I had, was super helpful throughout the whole process and helped me find the perfect car for my wife. Couldn't believe how easy Derrick made it for us. We'll be getting all our cars through Derrick from now on! More
Loved working with Derrick Young! Derrick Young made leasing our new Explorer super easy! He was very accommodating with my crazy interior/exterior color demands!! We did most of the Derrick Young made leasing our new Explorer super easy! He was very accommodating with my crazy interior/exterior color demands!! We did most of the leg work by email/phone calls which was super convenient! We will ABSOLUTELY use him for our next purchase/lease!! He made us feel very comfortable and answered all of our questions and was very knowledgeable about the Ford line of cars! More
very very helpfull on everthing MR Braheem and Evin did a great job i have bought 3 cars from them and will always go back to them two wonderful people (GREAT JOB GUYS) MR Braheem and Evin did a great job i have bought 3 cars from them and will always go back to them two wonderful people (GREAT JOB GUYS) More