Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Professional, pleasant, personable experience I’ve had sales people before that have made making a purchase seem like work. So when I walked into Tom Holzer Ford recently I wasn’t sure what to ex I’ve had sales people before that have made making a purchase seem like work. So when I walked into Tom Holzer Ford recently I wasn’t sure what to expect. I asked to speak to a sales person. As luck would have it I was introduced to Cady Smith. It took no time at all for Cady to put me at ease and make me feel comfortable about buying a vehicle. She took the time to listen to what I had to say. This includes not just car stuff but getting to know me and my family. I would say Cady’s personality and genuine interested in her customers is what made the difference for me. It’s why I feel the transaction went so smoothly. It was professional, efficient, and low stress. I’ll for sure recommend Cady Smith to family, friends and anyone looking to buy a vehicle. I hope to rely on her skills again for any future purchases at Tom Holzer Ford. Oh and Cady is an honest to goodness animal lover through and through. It might seem silly to some but that gets extra points with my family. More
I do trust in Brian Holiday He s an excellent dealer... I ve just bought new brand Edge Sel from him . about six years I got to know him, i bought the Edge 2013. He s having He s an excellent dealer... I ve just bought new brand Edge Sel from him . about six years I got to know him, i bought the Edge 2013. He s having wonderful patience with me because Im deaf. He wrote the notes back and forth.. I never see any one like him , the dealer therefore I do trust him in my heart.. That s why Im after Brian Holiday and bought the Edge from him. More
Love my F-150! Ruby RED I believe this is our like or 7th or 8th vehicle through Tom Holzer. We have/do both least and purchase plans, have always been very pleased with the I believe this is our like or 7th or 8th vehicle through Tom Holzer. We have/do both least and purchase plans, have always been very pleased with the dealership and our fantastic sales rep Tyrone. Tyrone is always great with us and go goes the extra to make sure we are taken care of. Great job Holzer, keep up the good work More
My F 150 purchase with help from Brahhem and Evin I was welcomed by Braheem and quickly became very comfortable. He was professional, ask the right questions and made all process simple and enjoyable. I was welcomed by Braheem and quickly became very comfortable. He was professional, ask the right questions and made all process simple and enjoyable. I am very happy with the choice of truck we selected together. Him and Evin gave me undivided attention guided me through all purchase experience and showed me all functions of the truck. I left dealership in my new F 150 truck with big smile on my face. More
An easy new truck purchase The entire process of buying my new F-150 was easy and painless. The staff at Tom Holzer is excellent. Cady and Lamont are so easy to work with. You c The entire process of buying my new F-150 was easy and painless. The staff at Tom Holzer is excellent. Cady and Lamont are so easy to work with. You can tell that they genuinely enjoy what they do. More
First truck Reggie made the selection and lease of my first F-150 a pleasant experience. I'm glad that I stayed with Holzer to replace my Focus, and glad that I Reggie made the selection and lease of my first F-150 a pleasant experience. I'm glad that I stayed with Holzer to replace my Focus, and glad that I worked with Reggie. More
Cady Smith The service I received from Cady Smith is the reason why I will go back to Tom Holzer Ford. She's a wonderful sales person and I would definitely work The service I received from Cady Smith is the reason why I will go back to Tom Holzer Ford. She's a wonderful sales person and I would definitely work with her again. She's professional, knowledgeable, and very friendly. Cady, was very helpful and knowledgeable, this is the first vehicle I leased from Tom Holzer Ford, with the experience I received from Cady, I will defiantly return to Cady Smith for all my future vehicles. Thank You Cady, you were very HELPFUL.......... More
Cady's the Best! Cady provided the best car purchase experience I have ever had from a dealership - ever! She was attentive, informative and, most of all, fun to work Cady provided the best car purchase experience I have ever had from a dealership - ever! She was attentive, informative and, most of all, fun to work with. She is smart and knows her stuff; if she doesn't, she finds out in short order. I can't say enough good things about my Expedition Platinum purchase experience with Cady. If you're thinking of buying a vehicle from Tom Holzer Ford, be sure to ask for Cady Smith, you won't be disappointed. More
Cady was amazing! Every question answered quick, communication was there every step of the way and after. Went above and beyond to get me in my new F-150 and I couldn’t be happier. Thank you again C communication was there every step of the way and after. Went above and beyond to get me in my new F-150 and I couldn’t be happier. Thank you again Cady for your hard work to get me in my truck so easily! More
Great experience! Ron really work for us to get us the best price and to make sure we got the deal promised by Ford. Outstanding Job! Thank you Ron. Ron really work for us to get us the best price and to make sure we got the deal promised by Ford. Outstanding Job! Thank you Ron. More