Serra Ford Farmington Hills

Wonderful Experience! I’ve been leasing Fords since 2004 and I have never had an amazing salesperson like Blake. Blake found me a perfect vehicle within my price range an I’ve been leasing Fords since 2004 and I have never had an amazing salesperson like Blake. Blake found me a perfect vehicle within my price range and made the whole process, from beginning to end, very smooth and easy. Blake is by far the nicest salesperson! This is the first vehicle I have leased with Blake and when this lease is up, I am definitely going to go back to see Blake!! More

Thanks Cady! I worked with Cady through phone calls and texts to get my new vehicle picked out. Once it was decided on, went into Tom Holzer to finish up the pape I worked with Cady through phone calls and texts to get my new vehicle picked out. Once it was decided on, went into Tom Holzer to finish up the paperwork and Cady was great! She had everything ready to go, really friendly and professional. I highly recommended working with Cady! More

Cady Rocked! I recently worked with Cady to trade in my vehicle & purchase another. I had currently worked with a salesman at another dealership for 15 years. To s I recently worked with Cady to trade in my vehicle & purchase another. I had currently worked with a salesman at another dealership for 15 years. To say my expectations were high is an understatement. Admittedly I was unsure of which car I was looking buy. I was also unsure if I wanted to go back to leasing, buy new or buy used. After speaking with Cady and reviewing my options I decided to buy a used car. Again, unsure if I wanted an SUV or another car, Cady took the time to understand exactly what I wanted. Once I decided on a car- we reviewed a TON of options. I was pretty particular on the Fusion's I was looking at. I did a lot of research, looked at other dealerships but ultimately chose to buy from Cady & Tom Holzer. She was knowledgeable, detailed orientated, answered my million questions, professional, friendly & went above & beyond to get me in the perfect car. I appreciate her diligence- she truly understands customer service and is an asset to your dealership. If only every used car saleswoman was a Cady. More

Great Customer Experience I worked with Cady Smith to get my new 2020 fusion and she was very accommodating and professional. If you are looking for a quick way to get the best I worked with Cady Smith to get my new 2020 fusion and she was very accommodating and professional. If you are looking for a quick way to get the best deal on the car you are after, I would strongly recommend going to Cady. More

Blake is great!!! This was my third time leasing a vehicle from Blake at Tom Holtzer. The experience has always been top notch. Very personable, always quick, to the po This was my third time leasing a vehicle from Blake at Tom Holtzer. The experience has always been top notch. Very personable, always quick, to the point, and I leave satisfied. I am always with my mother who LOVES to ask questions and Blake has always answered in a timely and supportive manner, whether in person, over the phone, or text. More

Satisfied Customer After visiting other dealerships in the area, I visited Holtzer Ford and met Blake Roberts who was true professional who was able to provide me with e After visiting other dealerships in the area, I visited Holtzer Ford and met Blake Roberts who was true professional who was able to provide me with exactly what I was looking for. My experience was extremely perfect as I spent no more than one hour after which I was convinced that I got the best deal I can get. So thank you Holyzer Ford and special thanks to Blake who did not waste my time as other associates do sometimes. I highly recommend this dealership and if you make there ask for Blake. More

A special thank you to Cady Smith at Tom Holzer Ford for listening to my wants and needs in a vehicle and for putting me into my very FIRST Ford lease! I love my Flex, it really is an amazing vehicle. As a listening to my wants and needs in a vehicle and for putting me into my very FIRST Ford lease! I love my Flex, it really is an amazing vehicle. As a mom of 3 kids in sports, I have enough space to be comfortable with the 3 of them and carry everything for their sports and school. Would highly recommend Cady as your sales person and Tom Holzer as your dealership. Thanks again!! More

Highly Recommend Cady Cady Smith was my sales person and I cannot say enough good things about her. She was extremely knowledgeable and felt more like a friend than a sale Cady Smith was my sales person and I cannot say enough good things about her. She was extremely knowledgeable and felt more like a friend than a salesperson. She made sure we were happy every step of the way and was rooting for us to get the exact color car we sought after. She helped me setup my new Expedition perfectly with patience and knowledge to make it most comfortable for my needs, I have never had someone actually care as much as she did. I will definitely recommend her to friends and family. More

Outstanding sales experience. Very knowledgeable staff. They Fidel's up after the purchase a when I had some questions. Highly recommend this dealer for sales or service They Fidel's up after the purchase a when I had some questions. Highly recommend this dealer for sales or service More

Pleased! Cady was a pleasure to work with. Not too much, and responded as needed. I will seek Cady out for my next car! Thanks for your patience too Cady. Cady was a pleasure to work with. Not too much, and responded as needed. I will seek Cady out for my next car! Thanks for your patience too Cady. More