
Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great purchase experience I went to renew my lease and Will helped me to make the experience as smooth as possible, together with helping me to find the vehicle I liked best wi I went to renew my lease and Will helped me to make the experience as smooth as possible, together with helping me to find the vehicle I liked best with a pretty good deal. More
Have bought 3 cars from Tom Holzer Ford since 2014. Jim Grzywacz in sales has been great, as was the service dept with older cars. Grzywacz in sales has been great, as was the service dept with older cars. More
Should have come here first Tried purchasing a new car from Bill Brown in Livonia, but encountered poor service and a rude salesman. Came to Tom Holzer and bought our third vehi Tried purchasing a new car from Bill Brown in Livonia, but encountered poor service and a rude salesman. Came to Tom Holzer and bought our third vehicle from here almost pain free. We recieved a fair trade in and the incentives were great. There was a small glitch, but ultimately was very satisfied with our experience at Tom Holzer. More
Everything went great. I needed a vehicle they didn't currently have and they made sure to find one and get it for me in less than a week. currently have and they made sure to find one and get it for me in less than a week. More
Ford Ranger Lease/Purchase I had an excellent experience with Tom Holzer Ford. The entire staff is extremely responsive and professional. Cady Smih was the sales person that I I had an excellent experience with Tom Holzer Ford. The entire staff is extremely responsive and professional. Cady Smih was the sales person that I dealt with and earns very high praise. She was very helpful, patient and completely thorough when it came to every detail of my vehicle selection and transaction. It is apparent that Ms Smith works very hard to be professional in all respects and has a breadth of experience in dealerships that makes her approach to the customer as well as her colleagues very effective. More
I was very impressed with my sales person Cady Smith!! Very friendly and informative on all my questions. She personally made sure I knew how to operate all the new tech. The staff all around were very ni Very friendly and informative on all my questions. She personally made sure I knew how to operate all the new tech. The staff all around were very nice and courteous. They had a great selection of vehicles. I love my new Escape! More
Will gets me into another F150 I was cold called by will at holzer and asked if I would be interested in coming into review the many end of the year deals that may allow me to get o I was cold called by will at holzer and asked if I would be interested in coming into review the many end of the year deals that may allow me to get out of my current lease early am I not a new one. Even though I was skeptical, I scheduled an appt and upon meeting Will felt completely at ease. In the end we did the deal mostly by text since I travel quite quite a bit for work and he delivered in every commitment. My final comment to him was." tell me this is the right deal for me" ? And he looked at me and said yes it is... done deal. He had earned my trust and in the end it was everything he told me it would be and what I wanted! (Sorry..no spell check nor ability to go back and make corrections with this format) More
Karen Mallad Knew want we wanted and went out to get the right vehicle. Very Happy. This is our 3rd vehicle from Tom Holzer Ford. Great Dealer to work with. Knew want we wanted and went out to get the right vehicle. Very Happy. This is our 3rd vehicle from Tom Holzer Ford. Great Dealer to work with. More