Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I’m a return customer for a reason. We just bought home our second vehicle from Tom Holzer Ford. From the front desk reception, to the staff that helps sync my phone to the vehicle, the We just bought home our second vehicle from Tom Holzer Ford. From the front desk reception, to the staff that helps sync my phone to the vehicle, the staff is courteous and knowledgeable. Great dealership. More
Great Dealership Experience Tom Holzer Ford is one of the nicest dealerships I've visited. Everyone was friendly from the start. They made me feel so welcome and comfortable. I Tom Holzer Ford is one of the nicest dealerships I've visited. Everyone was friendly from the start. They made me feel so welcome and comfortable. I will definitely go back for our next vehicle. More
Top notch service at Tom Holzer Ford I was impressed from the first time I called into the dealer. They were responsive and detailed. I appreciate that they were most efficient and resp I was impressed from the first time I called into the dealer. They were responsive and detailed. I appreciate that they were most efficient and respectful of my time and schedule. I definitely recommend this dealership. More
Awesomesauce!! Was awesome, from the time I walked in the door till I left with my new car was just awesome. Made me feel like it was all about me. Took care of all Was awesome, from the time I walked in the door till I left with my new car was just awesome. Made me feel like it was all about me. Took care of all my needs & concerns! I will definitely be back. Thanks again to the tom holzer team. More
Great service Seamless & smooth transaction. We have been using Blake for years. Blake is a down to earth, no pressure salesman and it’s always a pleasure to work w Seamless & smooth transaction. We have been using Blake for years. Blake is a down to earth, no pressure salesman and it’s always a pleasure to work with him. More
Excellent! I have been using Tom Holzer Ford for years to lease my vehicle. This time I decided to purchase. I can’t be happier with the service I received from I have been using Tom Holzer Ford for years to lease my vehicle. This time I decided to purchase. I can’t be happier with the service I received from Braheem Abboud as he helped me with my purchase. He is knowledgeable and helped me make the best choice of vehicles (Escape) for the best price. He is professional and trustworthy, and I highly recommend him and this Ford dealership. Also Lamont Richmond made the financial paperwork easy as he explained everything efficiently and got me finished up quickly. More
Good experience Overall, my experience at this dealership was great. Not my first time leasing a new car, but it was my first time going back to the same dealership t Overall, my experience at this dealership was great. Not my first time leasing a new car, but it was my first time going back to the same dealership that I leased from previously. That is because my experience previously was very positive and it was even better this time. Thank you Cady, and team, for helping to get me into the exact vehicle that I was looking for. Looking forward to working together in the future. More
Professional, pleasant, personable experience I’ve had sales people before that have made making a purchase seem like work. So when I walked into Tom Holzer Ford recently I wasn’t sure what to ex I’ve had sales people before that have made making a purchase seem like work. So when I walked into Tom Holzer Ford recently I wasn’t sure what to expect. I asked to speak to a sales person. As luck would have it I was introduced to Cady Smith. It took no time at all for Cady to put me at ease and make me feel comfortable about buying a vehicle. She took the time to listen to what I had to say. This includes not just car stuff but getting to know me and my family. I would say Cady’s personality and genuine interested in her customers is what made the difference for me. It’s why I feel the transaction went so smoothly. It was professional, efficient, and low stress. I’ll for sure recommend Cady Smith to family, friends and anyone looking to buy a vehicle. I hope to rely on her skills again for any future purchases at Tom Holzer Ford. Oh and Cady is an honest to goodness animal lover through and through. It might seem silly to some but that gets extra points with my family. More
I do trust in Brian Holiday He s an excellent dealer... I ve just bought new brand Edge Sel from him . about six years I got to know him, i bought the Edge 2013. He s having He s an excellent dealer... I ve just bought new brand Edge Sel from him . about six years I got to know him, i bought the Edge 2013. He s having wonderful patience with me because Im deaf. He wrote the notes back and forth.. I never see any one like him , the dealer therefore I do trust him in my heart.. That s why Im after Brian Holiday and bought the Edge from him. More
My F 150 purchase with help from Brahhem and Evin I was welcomed by Braheem and quickly became very comfortable. He was professional, ask the right questions and made all process simple and enjoyable. I was welcomed by Braheem and quickly became very comfortable. He was professional, ask the right questions and made all process simple and enjoyable. I am very happy with the choice of truck we selected together. Him and Evin gave me undivided attention guided me through all purchase experience and showed me all functions of the truck. I left dealership in my new F 150 truck with big smile on my face. More