Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Blake is great!!! This was my third time leasing a vehicle from Blake at Tom Holtzer. The experience has always been top notch. Very personable, always quick, to the po This was my third time leasing a vehicle from Blake at Tom Holtzer. The experience has always been top notch. Very personable, always quick, to the point, and I leave satisfied. I am always with my mother who LOVES to ask questions and Blake has always answered in a timely and supportive manner, whether in person, over the phone, or text. More
Highly Recommend Cady Cady Smith was my sales person and I cannot say enough good things about her. She was extremely knowledgeable and felt more like a friend than a sale Cady Smith was my sales person and I cannot say enough good things about her. She was extremely knowledgeable and felt more like a friend than a salesperson. She made sure we were happy every step of the way and was rooting for us to get the exact color car we sought after. She helped me setup my new Expedition perfectly with patience and knowledge to make it most comfortable for my needs, I have never had someone actually care as much as she did. I will definitely recommend her to friends and family. More
A special thank you to Cady Smith at Tom Holzer Ford for listening to my wants and needs in a vehicle and for putting me into my very FIRST Ford lease! I love my Flex, it really is an amazing vehicle. As a listening to my wants and needs in a vehicle and for putting me into my very FIRST Ford lease! I love my Flex, it really is an amazing vehicle. As a mom of 3 kids in sports, I have enough space to be comfortable with the 3 of them and carry everything for their sports and school. Would highly recommend Cady as your sales person and Tom Holzer as your dealership. Thanks again!! More
Outstanding sales experience. Very knowledgeable staff. They Fidel's up after the purchase a when I had some questions. Highly recommend this dealer for sales or service They Fidel's up after the purchase a when I had some questions. Highly recommend this dealer for sales or service More
Pleased! Cady was a pleasure to work with. Not too much, and responded as needed. I will seek Cady out for my next car! Thanks for your patience too Cady. Cady was a pleasure to work with. Not too much, and responded as needed. I will seek Cady out for my next car! Thanks for your patience too Cady. More
Wonderful Very happy with my experience- Blake was really helpful and so easy to deal with. Very trustworthy and honest guy. Everyone else was great too! Very happy with my experience- Blake was really helpful and so easy to deal with. Very trustworthy and honest guy. Everyone else was great too! More
Purchased a 2020 Sel Ford Edge We have purchased from Tom Holzer Ford in the past and it was a good experience. This time it was even better thanks to Ms. Cady Smith, she was profes We have purchased from Tom Holzer Ford in the past and it was a good experience. This time it was even better thanks to Ms. Cady Smith, she was professional, very friendly, very thorough, went to bat for us on one sticking point, very detailed when it came to finalizing the price and providing documentation as well as providing instructions on how to use the e-systems built into the vehicle. Cady: Thank for a job well done and making it an enjoyable experience. Tom Buchanan More
2019 Expedition - outstanding experience. Blake found the vehicle we wanted and made the entire transaction and delivery as smooth and easy as possible. He didn't push a lot of options and add Blake found the vehicle we wanted and made the entire transaction and delivery as smooth and easy as possible. He didn't push a lot of options and add-ons that we didn't want as other dealers often do. He's not pushy and is easy to talk with. Completing the paperwork and delivery were quick and easy. This is the second vehicle we've purchased through Blake, and we would certainly go back to him again. More
2019 F150 Purchase Braheem has provided my family and I incredible service for years. With honesty and integrity, Braheem always exceeds expectations and provides valua Braheem has provided my family and I incredible service for years. With honesty and integrity, Braheem always exceeds expectations and provides valuable insight. Thank you. More
Efficient accurate service Christine understood what I wanted and found the right vehicle for me. She had paperwork ready to ensure the signing process was as smooth as possible Christine understood what I wanted and found the right vehicle for me. She had paperwork ready to ensure the signing process was as smooth as possible More