Serra Ford Farmington Hills

Purchased my lease vehicle Have a great experience with dealership and salesperson. Cady Smith is helpful, courteous and knowledgeable. I recommend her. I purchased my Fusion Have a great experience with dealership and salesperson. Cady Smith is helpful, courteous and knowledgeable. I recommend her. I purchased my Fusion which was a lease vehicle. Good price and service. More

Cady was Amazing to Work With Cady was very responsive and helpful throughout the entire process even though we are in the middle of unique times. I would recommend her to anyone Cady was very responsive and helpful throughout the entire process even though we are in the middle of unique times. I would recommend her to anyone looking to buy or lease a vehicle! More

Braheem is by far the BEST!! I leased my first and Braheem is by far the BEST!! I leased my first and second vehicle from him and I will be back for my third vehicle. He treated me like I was his daug Braheem is by far the BEST!! I leased my first and second vehicle from him and I will be back for my third vehicle. He treated me like I was his daughter, helped me to make a decision that was best for me and one that I was very well pleased with. Car shopping can be stressful but he put my mind at ease with no pressure impacted. I can’t say enough about him as a person and a salesman. Again he’s the absolute BEST!! More

Cady worked as hard as she popssibly could Cady answered all my questions and worked as hard as she possibly could to provide an easy and trouble free exchange of my 2017 Ford Edge Titanium fo Cady answered all my questions and worked as hard as she possibly could to provide an easy and trouble free exchange of my 2017 Ford Edge Titanium for a Ford Edge SEL, because I wanted to save money on this latest lease. With all the pandemic chatter going on we got the deal done. More

Finding and leasing a new Escape Cady Smith was excellent! Cady called me on Tuesday for the first time and by Friday she found a new Escape with my specifications, including the exte Cady Smith was excellent! Cady called me on Tuesday for the first time and by Friday she found a new Escape with my specifications, including the exterior color and interior color. Friday, I met Cady for the first time and signed paperwork for the new Escape and also purchase of my current leased Escape. Cady managed to handle all of the details correctly and efficently. Cady was very easy to work with and very responsive when I communicated with whether it was text messaging or a phone call. I have leased cars for over 20 years and this experince was by far the fastest and easiest one. I would highly recommend Cady Smith and Tom Holzer Ford to my friends. More

Purchasing a Car During the COVID 19 crisis Purchasing a car during the COVID 19 crisis was made easy by the dealership and the salesperson, Cady Smith. Through several conversations with Cady v Purchasing a car during the COVID 19 crisis was made easy by the dealership and the salesperson, Cady Smith. Through several conversations with Cady via text, email, and phone calls, I was able to purchase the exact vehicle that I saw on the new car sales lot during the shutdown of your dealership. Thank you, Tom Holzer Ford More

Prompt Service! We were looking to trade in an older car and purchase a new vehicle. Cady was always quick to answer the phone and be in contact via text. She never k We were looking to trade in an older car and purchase a new vehicle. Cady was always quick to answer the phone and be in contact via text. She never kept us waiting we did the entire process from initial contact to delivery in 20 hours! Thank you for your hard work Cady! More

Customer Service is Priority We had been looking for a used car for weeks when we finally went to Holzer Ford. Ozzy was so easy to work with and he found just the right car for m We had been looking for a used car for weeks when we finally went to Holzer Ford. Ozzy was so easy to work with and he found just the right car for me. He was professional, courteous, and patient. Ozzy and Andrew worked persistently to get a plan that would fit my budget. The customer service is noteworthy and the friendliness of the staff was refreshing. More

Great Personal Touch and Very Efficient We went in to trade in a lease and get a new lease just before all the Covid restrictions and I want to give Cady and Lamont a lot of credit for being We went in to trade in a lease and get a new lease just before all the Covid restrictions and I want to give Cady and Lamont a lot of credit for being flexible and doing the transaction in a way we felt comfortable with prior to any regulations or directives. Just good common sense and customer first approach. More

Michael Wegehaupt Michael is a pleasure to work with. We recently leased our second Ford car within 2 years with his help. He is knowledgeable was very attentive to ou Michael is a pleasure to work with. We recently leased our second Ford car within 2 years with his help. He is knowledgeable was very attentive to our requirements. He went out of the way to locate a car with our specifications from another dealership and was able to close the deal for us. When we are on the market for a new car, I would definitely return to him. More