Serra Ford Farmington Hills

Terrific Experience and Excellent Customer Service We would like to give high praise to MIKE W. our sales person. Mike was extremely attentive, a gentleman and true professional. Mike was so attentive We would like to give high praise to MIKE W. our sales person. Mike was extremely attentive, a gentleman and true professional. Mike was so attentive to our needs and his approach is quite relaxed with no pressure. Mike is very knowledgeable and educated us on the various vehicles and took the time to really listen to our specific requests and went above and beyond locating a vehicle with all the features we insisted on having. He was wonderful to work with, always available to answer our questions and accommodating to our schedules. Mike made the experience as effortless as possible and we would highly recommend Mike to other people. More

Great Experience I've never had an issue at Tom Holzer. This was my 4th vehicle form Tom Holzer. My sales person was great. Overall, great experience. I've never had an issue at Tom Holzer. This was my 4th vehicle form Tom Holzer. My sales person was great. Overall, great experience. More

Quick and Easy I've deal with Blake before and has always been a pleasure working with him. Has been able to find the vehicle I want and work with me to get the best I've deal with Blake before and has always been a pleasure working with him. Has been able to find the vehicle I want and work with me to get the best deal and incentives possible. More

I t was easier than I expected. Blake Robberts was a great agent to work with. After I had decided on an Ecosport and it was arranged to pick it up I changed my mind. I decided to Blake Robberts was a great agent to work with. After I had decided on an Ecosport and it was arranged to pick it up I changed my mind. I decided to go with an Escape instead. He was very patient with me and rewrote the order for a different car. When I went to pick up my new car he spent along time with me to explain all of the technology. Thank you Blake. You got me just what I needed! More

Ordering the Right SuperDuty Many thanks to Braheem Abboud for expert assistance and lots of time in selecting just the right options for my new SuperDuty, and to Joe for expert a Many thanks to Braheem Abboud for expert assistance and lots of time in selecting just the right options for my new SuperDuty, and to Joe for expert and efficient orientation to this high-tech machine. More

Braheem and joe were so amazing they helped me lease my first car and made it very stress free and fast they answered every questioned I had they were awesome! We will be back and be referring them to ever first car and made it very stress free and fast they answered every questioned I had they were awesome! We will be back and be referring them to everyone looking for a new car. More

Had a great experience leasing a car here. Derrick Kyser really worked hard to get me in the vehicle I wanted for a price I could afford. I will be reccommend Tom Holzer Ford to my family and friends. really worked hard to get me in the vehicle I wanted for a price I could afford. I will be reccommend Tom Holzer Ford to my family and friends. More

New Lease I would like to highly recommend Tom Holzer for leasing/buying a new vehicle. I had a great experience. The sale rep - Cady S was able to go throu I would like to highly recommend Tom Holzer for leasing/buying a new vehicle. I had a great experience. The sale rep - Cady S was able to go through the process of lease and i able to select a perfect vehicle for my family. Great part of this leasing this vehicle ,no pressure from her. I took my own time to think and discuss with my family before the purchasing. She is one of the best sale person they have in Tom Holzer. More

Christine Scherrer is Top Shelf! Christine went beyond my expectations based on past experiences with other dealerships and sales persons. Christine would search and try to find the r Christine went beyond my expectations based on past experiences with other dealerships and sales persons. Christine would search and try to find the right truck and possible incentives. Ordering a vehicle was super easy. Any paperwork issues were squashed in short order. All communications were handled most expeditiously. A through walk through before and after the sale of my Ranger was conducted with a very excellent explanation and demonstration of features I've not encountered before on previous vehicles. Christine needs to be cloned with a copy or herself placed at all dealerships. More

I would refer anyone needing a Ford to Holzer Ford and Blake Robberts. I had such a great experience. And I absolutely love me my new car. I purchased a 2020 Escape. I live close to the dealershi Blake Robberts. I had such a great experience. And I absolutely love me my new car. I purchased a 2020 Escape. I live close to the dealership and I always see the commercials on TV and at thre movie theater. I was so pleased with my experience. I would say the whole process took just under 3 hours. When I need a new car, I'll definitely be coming back to Holzer and working with Blake. I've purchased cars from dealerships in Adrian and Toledo, and Holzer surpasses them a million times over. More