Serra Ford Farmington Hills

Cady Smith was amazing! She did in one day what my other dealer could not do in 3 months! Great personality, very professional, efficient and organized! She got me an amazing deal too! Your dealership is my dealer could not do in 3 months! Great personality, very professional, efficient and organized! She got me an amazing deal too! Your dealership is my new go to and I will recommend Cady to all my friends and family. Truly I can not say enough about Cady! I greatly appreciate everything she has done for me! More

A Great Dealership Experience Working With Cady Smith! We had a wonderful experience working with Cady Smith at Tom Holzer Ford. My brother referred us to Cady based on his positive experience. Our previ We had a wonderful experience working with Cady Smith at Tom Holzer Ford. My brother referred us to Cady based on his positive experience. Our previous sales rep. at another dealership retired and it gave us the opportunity to find a dealership and rep. closer to home. Cady was professional and knowledgeable and great to work with! More

Working with Cady Smith really tipped my decision to purchase from Tom Holzer. She was very professional and provided a significant number of options in helping to make a good buying decision. Ultimate purchase from Tom Holzer. She was very professional and provided a significant number of options in helping to make a good buying decision. Ultimately, I was able to finalize a purchase on a new vehicle through her after making a fair offer. More

Cady Is Fantastic to Work With Had a great experience at Holzer Ford with Cady Smith. She was very accommodating and made the deal happen. The finance team was excellent as well, t Had a great experience at Holzer Ford with Cady Smith. She was very accommodating and made the deal happen. The finance team was excellent as well, the transaction very smooth. Appreciate the hard work! More

Receptionist was friendly and professional. I was a "walk-in" customer and was introduced to a sales rep immediately. Ms. Cady Smith whom I had never met before my visit was great. She showed me a lo "walk-in" customer and was introduced to a sales rep immediately. Ms. Cady Smith whom I had never met before my visit was great. She showed me a lot different cars and different financial options. I turned in a lease and picked up a new car all in one visit. Cady made my Tom Holzer visit a great experience. I have already recommended Cady to my sister who is in the market for a new Ford. Thanks! More

Excellent customer service I recently purchased an older Mustang and a few repairs were needed. I had reviewed dealer rating and Tom Holzer was well regarded. After my experie I recently purchased an older Mustang and a few repairs were needed. I had reviewed dealer rating and Tom Holzer was well regarded. After my experience I completely agree. They diagnosed the issues I had and worked to minimize my cost while resolving all of the issues. The kept me advised of status when the repairs needed some new parts which needed to be ordered. They explained all the repairs again when I picked up the car and made sure I was happy. Should any other services be required in the future I will absolutely return to Tom Holzer. More

I've been at this dealer for three vehicles now and have always had a great experience with them - both sales and service. Great job team! always had a great experience with them - both sales and service. Great job team! More

Christine is amazing! She made the whole process of buying a new vehicle so simple and easy. She spent the time time showing all of the features my new truck has. It was such a wonderful experience. buying a new vehicle so simple and easy. She spent the time time showing all of the features my new truck has. It was such a wonderful experience. More

Congratulations on having a sales person like Cady Smith on your team. Cady was friendly, patient and knowledgeable. She readily returned my emails. Thank you on your team. Cady was friendly, patient and knowledgeable. She readily returned my emails. Thank you More

First time Buyer at this Dealership. The young lady Cady Smith was my sales person. She was so nice and personable, she explained and helped me with many questions I had about different m The young lady Cady Smith was my sales person. She was so nice and personable, she explained and helped me with many questions I had about different models of Vehicles. She brought a few Vehicles out that I was interested in for me to drive if I wanted. She went over each one with me and that really helped to narrow down the Vehicle I was going to lease. She told me the Colors that were available and the difference in pricing and that is always important to know if one is a little bit more or less than another one. Once I decided on a Vehicle She Introduced to the Finance Manager and everything else went so smooth. I walked out with a new Leased Vehicle. When we were in the Vehicle She explained everything to me and said if I had any Questions to Please give her a call or drop by. My experience was very knowledgeable and helpful. Thanks again! More