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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
906 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 906 reviews

November 23, 2024

Serra Ford has always done good, fast, and quality work on my car for the past decade I've been going there. More

by gt500xturbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!

November 22, 2024

Relaxed and friendly atmosphere. Scott S. was great. He patiently answered all my questions and made the whole thing very easy. No pressure involved, just a genuine desire to help. I More

by Kate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hello Kate, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2024

Responsive, bright, excellent service and selection. Professionalism and friendliness abound. As good or better than a car buying should be. More

by katemulla2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hello, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2024

An absolutely wonderful experience. Can’t recommend enough. Rob B. was fantastic, attentive and informative. I love my Rav! More

by Roserororo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

November 21, 2024

Robert Bell helped me with the purchase of my 2023 Nautilus. He was pleasant, professional, and there was no pressure. More

by TC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 20, 2024

I would highly recommend Serra Ford. I was able to test drive and purchase my car within a couple of hours. Robert was great about getting me through the paperwork process efficiently. More

by Oddball Nomad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Stiltner
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

November 16, 2024

Professional & courtesy, friendly, helpful, that’s what keep me coming back , when I need service . More

by Norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Szolach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you so much for the positive review! If there is anything else we can do to assist you, please let us know! Take care!

November 16, 2024

I have always taken my car to this dealership and I am always satisfied with the service. More

by Mollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Blanchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

November 09, 2024

Sierra got my car fixed and a record time and I truly appreciate that. Don’t express it. More

by Ohenryfarkas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Szolach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you so much for the positive review! Please let us know if there is ever anything else we can do for you! Safe travels!

November 09, 2024

Had a bit of rough start. I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreci More

by Clhmd78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Molitor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Serra Ford Farmington Hills responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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