Serra Ford Farmington Hills

Purchasing a Car During the COVID 19 crisis Purchasing a car during the COVID 19 crisis was made easy by the dealership and the salesperson, Cady Smith. Through several conversations with Cady v Purchasing a car during the COVID 19 crisis was made easy by the dealership and the salesperson, Cady Smith. Through several conversations with Cady via text, email, and phone calls, I was able to purchase the exact vehicle that I saw on the new car sales lot during the shutdown of your dealership. Thank you, Tom Holzer Ford More

Prompt Service! We were looking to trade in an older car and purchase a new vehicle. Cady was always quick to answer the phone and be in contact via text. She never k We were looking to trade in an older car and purchase a new vehicle. Cady was always quick to answer the phone and be in contact via text. She never kept us waiting we did the entire process from initial contact to delivery in 20 hours! Thank you for your hard work Cady! More

Customer Service is Priority We had been looking for a used car for weeks when we finally went to Holzer Ford. Ozzy was so easy to work with and he found just the right car for m We had been looking for a used car for weeks when we finally went to Holzer Ford. Ozzy was so easy to work with and he found just the right car for me. He was professional, courteous, and patient. Ozzy and Andrew worked persistently to get a plan that would fit my budget. The customer service is noteworthy and the friendliness of the staff was refreshing. More

Great Personal Touch and Very Efficient We went in to trade in a lease and get a new lease just before all the Covid restrictions and I want to give Cady and Lamont a lot of credit for being We went in to trade in a lease and get a new lease just before all the Covid restrictions and I want to give Cady and Lamont a lot of credit for being flexible and doing the transaction in a way we felt comfortable with prior to any regulations or directives. Just good common sense and customer first approach. More

Michael Wegehaupt Michael is a pleasure to work with. We recently leased our second Ford car within 2 years with his help. He is knowledgeable was very attentive to ou Michael is a pleasure to work with. We recently leased our second Ford car within 2 years with his help. He is knowledgeable was very attentive to our requirements. He went out of the way to locate a car with our specifications from another dealership and was able to close the deal for us. When we are on the market for a new car, I would definitely return to him. More

Cady Smith review. Cady was a pleasure to work with. Very knowledgeable and extremely helpful. I would definitely look forward to dealing with her in the future on the p Cady was a pleasure to work with. Very knowledgeable and extremely helpful. I would definitely look forward to dealing with her in the future on the purchase of my next Ford vehicle. More

TRUST CADY Be sure to request Cady as your sales person when in the market for a new Ford Product. She knows her stuff and is very reliable in ALL aspects. GREAT Be sure to request Cady as your sales person when in the market for a new Ford Product. She knows her stuff and is very reliable in ALL aspects. GREAT experience and me, being along time Ford customer, wholeheartedly recommend her. More

Cady was very knowledged and professional when explaining the different Ford models to us. We were extremely satisfied with her presentation and leased an Ecosport. the different Ford models to us. We were extremely satisfied with her presentation and leased an Ecosport. More

Excellent working with Cady This is the first time I've worked with Cady at Tom Holzer and I can't recommend her enough. She was helpful, informative and very patient with my sel This is the first time I've worked with Cady at Tom Holzer and I can't recommend her enough. She was helpful, informative and very patient with my self-described indecisiveness! She was also very easy to talk to. Thanks Cady! More

Great experience again Within three months we leased our second vehicle from Tom Holzer. Again our sale rep was Candy Smith, who showed high-level professionalism. She was v Within three months we leased our second vehicle from Tom Holzer. Again our sale rep was Candy Smith, who showed high-level professionalism. She was very helpful, patient, informative on all questions, and made best effort to give us a good deal. Again I would highly recommend her to anyone! More