Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 879 reviews
Braheem was very helpful. Best experience I’ve ever had at a dealership. I Will continue to come back. The service and overall quality from Tom Holzer is top class. at a dealership. I Will continue to come back. The service and overall quality from Tom Holzer is top class. More
I purchased a white 2017 Ford explorer used car manager Michael pytel is very helpful especially after the purchase which is very important thanks Mike Michael pytel is very helpful especially after the purchase which is very important thanks Mike More
Great in every way I asked for a female salesperson and got the best. Cady was so helpful and accommodating that we went in looking for information and left several hou I asked for a female salesperson and got the best. Cady was so helpful and accommodating that we went in looking for information and left several hours later with a new car! Highly recommend her to anyone!! Certainly the best we have ever had and that is saying something because we are in our 80s! More
Great...Helpful Sales Person We recently bought our Fusion from Tom Holzer Ford and Reggie did a great job of helping us buy our car in a timely manor!!! Reggie helped us have t We recently bought our Fusion from Tom Holzer Ford and Reggie did a great job of helping us buy our car in a timely manor!!! Reggie helped us have the new car within out short time frame!! Will be sure to recommend our sales person and dealer ship to friends!! More
Cady Smith - Wonderful, Fast Service! This is my second vehicle purchase in 1 month (purchase and lease) and Cady has helped me with both.....and they were each done within days! Cady is p This is my second vehicle purchase in 1 month (purchase and lease) and Cady has helped me with both.....and they were each done within days! Cady is professional, very easy to get a hold of and makes the process seamless. Thank you! More
Cady Smith was amazing! She did in one day what my other dealer could not do in 3 months! Great personality, very professional, efficient and organized! She got me an amazing deal too! Your dealership is my dealer could not do in 3 months! Great personality, very professional, efficient and organized! She got me an amazing deal too! Your dealership is my new go to and I will recommend Cady to all my friends and family. Truly I can not say enough about Cady! I greatly appreciate everything she has done for me! More
A Great Dealership Experience Working With Cady Smith! We had a wonderful experience working with Cady Smith at Tom Holzer Ford. My brother referred us to Cady based on his positive experience. Our previ We had a wonderful experience working with Cady Smith at Tom Holzer Ford. My brother referred us to Cady based on his positive experience. Our previous sales rep. at another dealership retired and it gave us the opportunity to find a dealership and rep. closer to home. Cady was professional and knowledgeable and great to work with! More
Cady Is Fantastic to Work With Had a great experience at Holzer Ford with Cady Smith. She was very accommodating and made the deal happen. The finance team was excellent as well, t Had a great experience at Holzer Ford with Cady Smith. She was very accommodating and made the deal happen. The finance team was excellent as well, the transaction very smooth. Appreciate the hard work! More
Working with Cady Smith really tipped my decision to purchase from Tom Holzer. She was very professional and provided a significant number of options in helping to make a good buying decision. Ultimate purchase from Tom Holzer. She was very professional and provided a significant number of options in helping to make a good buying decision. Ultimately, I was able to finalize a purchase on a new vehicle through her after making a fair offer. More
Receptionist was friendly and professional. I was a "walk-in" customer and was introduced to a sales rep immediately. Ms. Cady Smith whom I had never met before my visit was great. She showed me a lo "walk-in" customer and was introduced to a sales rep immediately. Ms. Cady Smith whom I had never met before my visit was great. She showed me a lot different cars and different financial options. I turned in a lease and picked up a new car all in one visit. Cady made my Tom Holzer visit a great experience. I have already recommended Cady to my sister who is in the market for a new Ford. Thanks! More