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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
907 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 907 reviews

February 27, 2021

Blake Robberts at Tom Holzer Ford is fantastic. I have leased 3 vehicles from him. He is professional, helpful and very responsive! He will do a great job for you. More

by Edelweiss1
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
February 25, 2021

Blake and the dealership were very patient with me as we handled most of the business without me at the dealership. Thanks for everything. Well appreciated More

by amitch20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
February 24, 2021

I just leased a new vehicle from Blake Robberts and I could not be more pleased! I have been to Tom Holzer many times for regular maintenance on previous vehicles , and have always been very happy with More

by michelehunsinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
February 22, 2021

I leased a new vehicle recently from Blake Robberts at Tom Holzer Ford, and it was a great experience! I was treated with complete courtesy, friendly, and professionalism by everyone I encountered at Tom More

by jsscfrnk08
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
February 18, 2021

I met Blake Robberts 6 years ago and our first attempt to have a deal actually failed for a reason beyond our control, but since then we kept in touch and helped each other for having the most adequate vehic More

by Edmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
January 25, 2021

We have worked with Derrick for several years. He is a kind hearted and sincere person. He always returns calls and displays great customer service. More

by TJ
Recommend Dealer
Yes
Employees Worked With
Derrick Young
January 21, 2021

Mike Bates will lie and then hang up the phone after being caught in the lie. Wanted us to commit fraud and title the vehicle in a state where it’s not going to be garaged More

by kjd668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Bate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Serra Ford Farmington Hills responded

Hello, we are sorry to hear that your visit was less than satisfactory. If you would like to discuss this further, please contact Nicole Falsetti at nfalsetti@holzerford.com or 248-615-2219.

January 18, 2021

Been leasing a car here for over 10 years... great staff and service! I never wait long for service and their waiting is very comfortable and the guest is offered coffee and cookies! More

by theladycandice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve "Viso" Visotsky, Derrick Young
January 15, 2021

Blake Robberts and the team at Holzer Ford were a pleasure to work, excellent customer service and extremely courteous and helpful from start to finish. I would highly recommend anyone in the market More

by wjh0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
January 07, 2021

I am very happy to do business with this dealership and salesman. I have been treated with patience , kindness and no pressure to buy anything I did not want. All questions answered politely -will not he More

by san481
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
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