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Serra Ford Farmington Hills
Farmington Hills, MI
925 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 925 reviews
October 26, 2021
We came in with a problem and Will quickly had a solution that put my Mom in a brand new 2021 Ford Escape. For my Mom who hates the car buying experience - Will took his time to listen, find the best deal, a that put my Mom in a brand new 2021 Ford Escape. For my Mom who hates the car buying experience - Will took his time to listen, find the best deal, and was beyond patient in the process. His knowledge about each vehicle and finding the best one for my Mom has made Will our new go-to salesman for our Ford leases. The team of Will and Max spent their time helping my Mom set up and go through everything in her new vehicle and it couldn’t of been a better experience. Thank you for making it a painless and pleasant experience! More
by TJ P.
October 05, 2021
Overall experience was very good. Jim is very knowledgeable and made the whole experience very nice. knowledgeable and made the whole experience very nice. More
by Lee
Employees Worked With
September 14, 2021
Very positive experience with Reggie Haynes. Second vehicle I have purchased from Reggie at Tom Holzer. Will continue to purchase my vehicles from Tom Holzer! vehicle I have purchased from Reggie at Tom Holzer. Will continue to purchase my vehicles from Tom Holzer! More
by ploveless12
Employees Worked With
August 21, 2021
After returning from vacation Karen acknowledge my email with a phone call in 2 days. The question was about the new Ranger 2022 when was it coming out. She told me no current info was available check back with a phone call in 2 days. The question was about the new Ranger 2022 when was it coming out. She told me no current info was available check back with her in late September which I will do. She has always been very professional and courteous to me. I appreciate that because I also was a salesperson for 30 years. More
by Dakhouse
Employees Worked With
May 17, 2021
Tom Holzer Ford is a great place to buy a Vehicle. No pressure and always courteous and helpful. Blake Robberts was our sales associate and he was a pleasure to work with. He goes out of his way to mak pressure and always courteous and helpful. Blake Robberts was our sales associate and he was a pleasure to work with. He goes out of his way to make sure you get a great deal. Ask for him, you won’t be disappointed. More
by wclawson86
Employees Worked With
Blake Robberts
May 11, 2021
Blake was super helpful in choosing a new car. My car had been totaled and needed to get a car quickly! Blake was very knowledgeable in guiding me to a new car. Once I had purchased the car Blake made sure t been totaled and needed to get a car quickly! Blake was very knowledgeable in guiding me to a new car. Once I had purchased the car Blake made sure to go over all the features and help me set up my new Escape! More
by Ebock89
Employees Worked With
Blake Robberts
