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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
879 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 879 reviews

January 15, 2021

Blake Robberts and the team at Holzer Ford were a pleasure to work, excellent customer service and extremely courteous and helpful from start to finish. I would highly recommend anyone in the market More

by wjh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

I am very happy to do business with this dealership and salesman. I have been treated with patience , kindness and no pressure to buy anything I did not want. All questions answered politely -will not he More

by san481
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

If you want to deal with a total professional salesman Blake Robert’s is your man. Everything went perfectly and there were no last minute issues. I highly recommend Blake. More

by MikeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Hands down the best customer service I've ever had at a dealership. It went so smooth and fast. I will always go back to Derrick. More

by klsmith812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Young
December 31, 2020

I had a great deal. Especially on Blake who is my consultant was very kind to me. I appreciate his great support and keeping touch with them. More

by ki
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2020

10/10 experience! Blake Robberts & team were absolutely wonderful and made my transition to Ford so easy. I appreciate the efficiency and honesty during the leasing process. Thanks again! I’m loving my new More

by Dayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
December 24, 2020

I stopped by the dealership to check out possible leasing a car. Blake helped me and didn't pressure to get the car. Price turned out to be great so went ahead and leased it. He was very professional and I More

by evansnewhorizon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2020

Blake always makes things very easy. Great person to work with. This is the 3rd Explorer I’ve leased through Blake and will definitely come back the next time. More

by mjhannah248
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2020

This is my third car from Tom Holzer with Blake Roberts. Each experience was execllent. Blake goes the extra mile to give you great service. More

by r.shaw99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Had my son car towed there. Advisor Brian had informed me that it was going to take two weeks for them to look at it regarding the transmission. He also informed that all the dealerships were the same. I had More

by SunshineDenise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian
Jan 05, 2021 -

Serra Ford Farmington Hills responded

We are so very sorry about your experience at Tom Holzer Ford. We would like to try and resolve this issue. If you would like to discuss this further, please contact Nicole Falsetti, Customer Relations Director, at nfalsetti@holzerford.com or (248) 615-2219.

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