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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 852 reviews

January 25, 2021

We have worked with Derrick for several years. He is a kind hearted and sincere person. He always returns calls and displays great customer service. More

by TJ
Recommend Dealer
Yes
Employees Worked With
Derrick Young
January 21, 2021

Mike Bates will lie and then hang up the phone after being caught in the lie. Wanted us to commit fraud and title the vehicle in a state where it’s not going to be garaged More

by kjd668
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Bate
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Serra Ford Farmington Hills responded

Hello, we are sorry to hear that your visit was less than satisfactory. If you would like to discuss this further, please contact Nicole Falsetti at nfalsetti@holzerford.com or 248-615-2219.

January 18, 2021

Been leasing a car here for over 10 years... great staff and service! I never wait long for service and their waiting is very comfortable and the guest is offered coffee and cookies! More

by theladycandice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve "Viso" Visotsky, Derrick Young
January 15, 2021

Blake Robberts and the team at Holzer Ford were a pleasure to work, excellent customer service and extremely courteous and helpful from start to finish. I would highly recommend anyone in the market More

by wjh0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2021

I am very happy to do business with this dealership and salesman. I have been treated with patience , kindness and no pressure to buy anything I did not want. All questions answered politely -will not he More

by san481
Friendliness
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

If you want to deal with a total professional salesman Blake Robert’s is your man. Everything went perfectly and there were no last minute issues. I highly recommend Blake. More

by MikeK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

I had a great deal. Especially on Blake who is my consultant was very kind to me. I appreciate his great support and keeping touch with them. More

by ki
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2020

Hands down the best customer service I've ever had at a dealership. It went so smooth and fast. I will always go back to Derrick. More

by klsmith812
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Young
December 30, 2020

10/10 experience! Blake Robberts & team were absolutely wonderful and made my transition to Ford so easy. I appreciate the efficiency and honesty during the leasing process. Thanks again! I’m loving my new More

by Dayna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew
December 24, 2020

I stopped by the dealership to check out possible leasing a car. Blake helped me and didn't pressure to get the car. Price turned out to be great so went ahead and leased it. He was very professional and I More

by evansnewhorizon
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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