Serra Ford Farmington Hills

Great service, I had an issue with my trucks towing system and they gave me a loaner immediately, were very nice, and had it done super fast system and they gave me a loaner immediately, were very nice, and had it done super fast More

The service representatives were responsive to questions about the issues that were the reason for the service about the issues that were the reason for the service More

We were referred by a coworker to Serra! Our Salesman, Cole, was absolutely fantastic. We will be recommending him and definitely using him in the future. Was super pleasant, knowledgeable & Our Salesman, Cole, was absolutely fantastic. We will be recommending him and definitely using him in the future. Was super pleasant, knowledgeable & definitely took care us & made us feel comfortable. Our finance manager was amazing as well. The overall atmosphere was awesome too, everyone was accommodating!! More

Great to work with Mr. Bell! He was super nice and friendly and helped out a lot. Bell! He was super nice and friendly and helped out a lot. More

Sierra Ford in their representatives were very professional before we even step to foot in the dealership. They're helpful over the phone. Robert Bell was very responsive to calls and provided det professional before we even step to foot in the dealership. They're helpful over the phone. Robert Bell was very responsive to calls and provided details via email. We looked at a used Tesla and ended up purchasing it. A big shout out to Levi for his information about Tesla's even though he was not our salesman. More

Easy to work with and made the process of buying my first car smooth. Great honest salesman. 👍 car smooth. Great honest salesman. 👍 More

We just had a great experience at there service area. .....My wife's 2021 Escape had a foul smell while driving Tuesday night (12-3-24) around 5:30 near the dealership and she pulled in and the service ar .....My wife's 2021 Escape had a foul smell while driving Tuesday night (12-3-24) around 5:30 near the dealership and she pulled in and the service area jumped on the problem right away ( leafs of something on the exhaust).....took it in and made sure it was safe to drive......wow the staff needs to know they have a customer for life.....we do our service there anyways but it just proves that not all dealerships are bad.....Thank you More

Beautiful showroom, great selection of cars! Robert Bell was extremely helpful in the purchase of my new-to-me 2021 Edge and trading in my old car. Steve was knowledgeable and patient, showing m Robert Bell was extremely helpful in the purchase of my new-to-me 2021 Edge and trading in my old car. Steve was knowledgeable and patient, showing me all the tech functions of my new car. I appreciated their assistance so much! More

I have been very pleased with my experience with the service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She to service department at Serra Ford. I came to get general maintenance requirements. Amanda was exceptionally professional, patient, and helpful. She took the time to explain various features of my 2023 Ford Escape. More

Made every effort for me to be able to purchase car. Respected me a female elder. Very friendly and accommodating staff. Love the preowned car I bought. Carla Respected me a female elder. Very friendly and accommodating staff. Love the preowned car I bought. Carla More