Back

Serra Ford Farmington Hills

Farmington Hills, MI

4.8
879 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Contact Dealership

39300 W 10 Mile Rd

Farmington Hills, MI

48335

Directions

By Type

Showing 879 reviews

August 20, 2021

After returning from vacation Karen acknowledge my email with a phone call in 2 days. The question was about the new Ranger 2022 when was it coming out. She told me no current info was available check back More

by Dakhouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Mallad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2022 -

Serra Ford Farmington Hills responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

July 07, 2021

Mr. Young was knowledgeable in Ford Mach e. Thank you More

by keshyaboudreaux
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Young
Jun 23, 2022 -

Serra Ford Farmington Hills responded

Your comments keep us motivated and working hard for all our guests! Safe travels!

May 17, 2021

Tom Holzer Ford is a great place to buy a Vehicle. No pressure and always courteous and helpful. Blake Robberts was our sales associate and he was a pleasure to work with. He goes out of his way to mak More

by wclawson86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021

Blake was super helpful in choosing a new car. My car had been totaled and needed to get a car quickly! Blake was very knowledgeable in guiding me to a new car. Once I had purchased the car Blake made sure t More

by Ebock89
Recommend Dealer
Yes
Employees Worked With
Blake Robberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Will and his associates were very helpful, professional, and courteous. Will listen to what I was asking for and got me into the perfect vehicle I wanted. Getting the lease from the dealer was a very easy p More

by erich.rabassa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Grzywacz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bate
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Will was extremely helpful, and quick to respond to all of our requests. He made the process simple, and stayed transparent throughout. He even responded to one of my emails on his off day. Looking forward More

by Dfardig26
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 29, 2021

Very nice and helpful and had me in my new car from the time I walked in, under 3 hours! Will was super helpful in finding the exact car with everything I wanted! More

by n.royer18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Will and the team at Tom Holzer are fantastic! They are friendly, efficient and make the process as easy as possible. I am extremely pleased with how helpful they were to help me get into my dream car and More

by kathleenbernice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2021

Purchasing my Mustang Mach E with Will and Max was a great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packag More

by Nbickers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
April 27, 2021

Will did a fantastic job with my new F150! I couldn’t be happier with Will’s professionalism and my experience with the Tom Holzer family! More

by Svrinard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
29
...