Serra Ford Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Purchasing my Mustang Mach E with Will and Max was a great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packag great experience. They were very helpful in explaining details about the car and the purchase process. Will was very open and honest about the packages that could be offered with vehicle and gave me the information to make an informed decision. They also helped me acquire equivalent financing so I could take the car that day. In the end they helped me set-up my vehicle and I am very happy with my purchase. More
Will and the team at Tom Holzer are fantastic! They are friendly, efficient and make the process as easy as possible. I am extremely pleased with how helpful they were to help me get into my dream car and friendly, efficient and make the process as easy as possible. I am extremely pleased with how helpful they were to help me get into my dream car and make sure the process was as seamless as possible. The entire staff follows up very quickly and is more than happy to address any concerns I may have. I would tell anyone who wants a considerate staff who will work with you to have an amazing experience, to ask for Will or anyone else to help them get into a great vehicle! More
I've been leasing with Tom Holzer Ford for a number of years. Wasn't sure what to do this time since my Sales Associate left the dealership during this past year. But, can't say enough about Will Kent who years. Wasn't sure what to do this time since my Sales Associate left the dealership during this past year. But, can't say enough about Will Kent who stepped in and left me in awe! Great guy, very knowledgeable, completely transparent and the best... NON-aggressive! His professionalism, gentle and kind demeanor "sold" me within my first 20 minutes. It was a GREAT experience and I'm happy to let anyone from my Congregation know, where I lease my car and who my Sales Associate is and will be I hope for years to come; Will Kent. More
Will was very easy to work with on my 2021 Mach-E order and subsequent purchase. Highly recommend him for your future purchase! He also setup a test drive on a similar car for me pre-delivery. and subsequent purchase. Highly recommend him for your future purchase! He also setup a test drive on a similar car for me pre-delivery. More
Will was great to work with. He was open and honest about the best deals and wasn't like a lot of the other sales men I have dealt with at other dealerships. We will definitely be going to him for our future the best deals and wasn't like a lot of the other sales men I have dealt with at other dealerships. We will definitely be going to him for our future vehicles!! More
Will Kent at Tom Holzer was amazing to work with. He previously helped my sister lease her Ford Escape a couple years ago, so I was excited to have someone to help me that was so highly recommended! Wil previously helped my sister lease her Ford Escape a couple years ago, so I was excited to have someone to help me that was so highly recommended! Will is very knowledgeable and so attentive. Since this was my first new car, I had a lot of things that were new to me and he explained everything really well. I appreciated his transparency in the whole process and felt totally comfortable with all the pricing breakdown and everything. You can tell he knows what he’s talking about and is passionate about his job and helping people. I’ll come to Will at Tom Holzer for all my future car leasing/purchases! More
Love this dealership! This is my 2nd lease car from this dealership and I couldn’t be happier! Very professional, friendly and would highly recommend. My salesperson, Blake Robberts, was very pleasant and m dealership and I couldn’t be happier! Very professional, friendly and would highly recommend. My salesperson, Blake Robberts, was very pleasant and made the whole process enjoyable. Drove off in the exact vehicle I wanted and at the perfect price! I appreciate the excellent service and efficiency. Thank you! More
Blake continues to make leasing a Ford so easy! He is kind, patient, and has a great eye for detail. Thank you Blake for perfecting the leasing process and making it so smoothly for the fourth time in a kind, patient, and has a great eye for detail. Thank you Blake for perfecting the leasing process and making it so smoothly for the fourth time in a row! More