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Serra Ford Farmington Hills
Farmington Hills, MI
879 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 879 reviews
July 12, 2022
Everyone at the dealership was extremely helpful especially Ed "Ozzy" Osborne. Ozzy took care of everything in a timely fashion. He was upfront with all aspects of the sale. I enjoyed working with O especially Ed "Ozzy" Osborne. Ozzy took care of everything in a timely fashion. He was upfront with all aspects of the sale. I enjoyed working with Ozzy. If I need another vehicle in the future I will reach out to Serra Ford again. Thanks More
by tjbull0422
Employees Worked With
Edward “Ozzy” Osborne
July 09, 2022
Will kept in touch with me the entire time since ordering my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. More
by Mehmeti_besnik
July 07, 2022
Very professional staff. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. More
by aekka.apoorva
Employees Worked With
July 07, 2022
Will was so helpful in helping me find a vehicle in such a short mount of time. I really appreciate his efforts to make my experience easy! a short mount of time. I really appreciate his efforts to make my experience easy! More
by DS
July 07, 2022
Excellent customer service! They made my transaction worry and stress free with no pressure. I felt like they cared about me as a customer and not just “making a quick sale.” I They made my transaction worry and stress free with no pressure. I felt like they cared about me as a customer and not just “making a quick sale.” I would highly recommend doing business here. More
by DR
July 07, 2022
Will Kent is s master of making a good deal and getting us what we want. His assistant Max is following in his footsteps. They both made the leasing process easy for us. us what we want. His assistant Max is following in his footsteps. They both made the leasing process easy for us. More
by Kathleen & Mary
