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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 852 reviews

July 18, 2022

I’ve always had a great experience with Serra (formerly Holzer) Ford. Everyone is very nice and helpful. More

by Mikala Kieling
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Serra Ford Farmington Hills responded

Hi Mikala, we appreciate you, your business and loyalty. New name, same great people. We are always here to assist!

July 17, 2022

Will was great to work with! We were looking for an explorer, I messaged him and he stuck with our budget and found us the perfect car for us! The team that he works with was als More

by ktranea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Serra Ford Farmington Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 12, 2022

Friendly service and great communication. It was a please dealing with Will and the Serra Ford team. More

by zjf17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Serra Ford Farmington Hills responded

We are so happy that Will and the team provided you with excellent customer service. We appreciate you and your business.

July 12, 2022

Everyone at the dealership was extremely helpful especially Ed "Ozzy" Osborne. Ozzy took care of everything in a timely fashion. He was upfront with all aspects of the sale. I enjoyed working with O More

by tjbull0422
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward “Ozzy” Osborne
Jul 12, 2022 -

Serra Ford Farmington Hills responded

Thank you for taking the time to let us know about your positive customer experience with Ed and the dealership. We appreciate you and your business.

July 09, 2022

Could have been a bumpy ride(experience), but Will Kent made it smooth amd easy going More

by Fishtank.tom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Serra Ford Farmington Hills responded

Good morning and thank you for taking the time to leave such a great review. In this time in the car world, things are definitely a challenge but we are so glad that Will was able to keep the process positive for you. We appreciate you and your business.

July 09, 2022

Will kept in touch with me the entire time since ordering my Mustang to when it was delivered. The buying process was quick and the level of service was excellent where I felt treated like family. More

by Mehmeti_besnik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Jul 11, 2022 -

Serra Ford Farmington Hills responded

We are so glad to hear that you had a great car buying experience and that Will provided you with the excellent customer service that you deserve. We appreciate you and your business.

Jul 12, 2022 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

July 07, 2022

Very professional staff. Worked with us through several hurdles. Kind and patient. Followed through on all questions and concerns. More

by aekka.apoorva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Serra Ford Farmington Hills responded

Hello Aekka, we are so happy to hear that Will took care of you through some challenges. We are here to assist and appreciate your business.

July 07, 2022

Will was so helpful in helping me find a vehicle in such a short mount of time. I really appreciate his efforts to make my experience easy! More

by DS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max (Will’s assistant)
Jul 08, 2022 -

Serra Ford Farmington Hills responded

DS, thank you for taking the time to leave a review and let us know about the great service you received from Will and Max. We appreciate you and your business!

July 07, 2022

Excellent customer service! They made my transaction worry and stress free with no pressure. I felt like they cared about me as a customer and not just “making a quick sale.” I More

by DR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max (Will’s assistant)
Jul 08, 2022 -

Serra Ford Farmington Hills responded

DR, what a great rating and review. We appreciate you and your business.

July 07, 2022

So far everything has been very good between the dealership and Will. A job well done More

by Cargile5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2022 -

Serra Ford Farmington Hills responded

Thank you so much for letting us know how we are doing and that Will gave you great service!

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