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Serra Ford Farmington Hills
Farmington Hills, MI
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 852 reviews
September 15, 2022
I had an 8:05am appointment for service. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. Got a call at 7:50am stating my car was ready for pickup. Done before my scheduled time!! Great service and a free car wash to boot. More
by Susan
Employees Worked With
September 12, 2022
Bought a used vehicle from Ozzy. He was a delight to work with. Answered all my questions and requests. I selected the vehicle in the morning that fit my budget, and drove home with He was a delight to work with. Answered all my questions and requests. I selected the vehicle in the morning that fit my budget, and drove home with it early afternoon. The service was excellent. Ozzy knows what customer service means. Thanks. More
by bill
Employees Worked With
Edward “Ozzy” Osborne
August 26, 2022
Ordered a new F150. Even with the building delays of the truck, it finally came in. The salesman Ed "Ozzy" was patient with me through the time waiting on my truck. Our Even with the building delays of the truck, it finally came in. The salesman Ed "Ozzy" was patient with me through the time waiting on my truck. Our family has purchased 3 vehicles from Ed. I will not hesitate to purchase from Serra Ford and Ed again. Go see them. They will take care of you. More
by jlferguson95
Employees Worked With
Edward “Ozzy” Osborne
August 02, 2022
Will Kent was absolutely fantastic through the whole experience. He was communicative through the wait for my custom vehicle. It was great to have someone so supportive through my first time ever leasin experience. He was communicative through the wait for my custom vehicle. It was great to have someone so supportive through my first time ever leasing and financing a car on my own. More
by Esar33
Employees Worked With
July 31, 2022
Friendly people and atmosphere. The process was easy and taking possession of the new vehicle was seamless. As expected, will Kent was friendly, informative and very helpful. I wo The process was easy and taking possession of the new vehicle was seamless. As expected, will Kent was friendly, informative and very helpful. I would recommend Serra Ford to anyone and would tell them to be sure that they talk with Will. More
by Gerry A.
Employees Worked With
