Back

Serra Ford Farmington Hills

Farmington Hills, MI

4.8
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Contact Dealership

39300 W 10 Mile Rd

Farmington Hills, MI

48335

Directions

By Type

Showing 878 reviews

September 10, 2023

Robert was awesome! He made me feel more like a friend than a client! I’ve never had a more relaxed transaction when buying a vehicle! We had some great conversation! More

by slichon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

September 09, 2023

The general manager should give him a raise! Wonderful experience! Good sales man hands down! More

by Erica
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Serra Ford Farmington Hills responded

Hi Erica, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

September 07, 2023

Great dealership, great service and amazing representative. Was very impressed with the kindness and helpful service More

by sds0309
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if you have any additional questions about services you received and thank you for choosing Serra Ford Farmington Hills!

September 06, 2023

The service tech (Arthur) is very efficient. My vehicle was serviced and I was kept informed on the issues. I had a short wait and was on my way. Also, Josiah, in Parts, was kind enough to se More

by blleibenguth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Scherrer
Sep 09, 2023 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 05, 2023

I trust my salesman Will Kent, very nice and easy to work with, made me feel comfortable. More

by mmort218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Financial
Sep 10, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

September 04, 2023

this dealership is clean and staffed with knowledgeable professionals- I would recommend that anyone seeking a Ford product seek out Serra Ford ! More

by frankmohacsi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reggie Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Sep 08, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you so much for your positive comments about Serra Ford Farmington Hills! Please let us know if there is ever anything else we can do for you! Safe travels!

September 02, 2023

We came all the way from Flint because of Robert Bell. He is a hockey legend! More

by Jelau
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Serra Ford Farmington Hills responded

Hello Jelau, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 01, 2023

My total sales experience at Serra Ford Farmington Hills was OUTSTANDING!!! Reggie Haynes my Sales Associate is AWESOME!!! More

by Thomas H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Serra Ford Farmington Hills responded

Hello Thomas, we are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2023

Awesome . Good communication.Great customer service. Pick up and delivery service. I got my car back in the same day. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 08, 2023 -

Serra Ford Farmington Hills responded

Hello Dani, thank you for taking the time out of your day to tell us about your experience. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2023

My salesperson, Chris Pollack, understood all my needs and fitted me into a perfect car! More

by jradem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

...
20
...