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Serra Ford Farmington Hills
Farmington Hills, MI
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 878 reviews
October 06, 2023
I had a bit of a wait to get my title but Robert gave me some amazing deals and was overall amazing would definitely get another car from them. some amazing deals and was overall amazing would definitely get another car from them. More
by logan walker
Employees Worked With
October 05, 2023
Ozzy was very down to earth and patient. Did not force any vehicle or decision. Pointed us in the direction we were leaning and we selected the one out of the 4 vehicles we test drove. Did not force any vehicle or decision. Pointed us in the direction we were leaning and we selected the one out of the 4 vehicles we test drove. More
by tom
Employees Worked With
Edward “Ozzy” Osborne
October 04, 2023
Chris was awesome, he took our needs and found us the right vehicle we wanted!! right vehicle we wanted!! More
by george.singeriii
Employees Worked With
October 03, 2023
Jennifer listened to my concerns and she suggested a solution that worked for us. Both cars needed work. She made all the arrangements and had our last car delivered to our condo. Due to illness we are solution that worked for us. Both cars needed work. She made all the arrangements and had our last car delivered to our condo. Due to illness we are down to one driver so that was a huge help! More
by Joan
Employees Worked With
Jennifer
October 02, 2023
Cole was very helpful and knowledgeable. He answered all questions I had with detail and examples. He answered all questions I had with detail and examples. More
by nsprosek24
Employees Worked With
October 02, 2023
I had some trepidations when my longtime favorite Ford dealership was replaced by Serra. However, my 1st visit (for service) put them to rest. I'll soon be back to sleep my '24 model. dealership was replaced by Serra. However, my 1st visit (for service) put them to rest. I'll soon be back to sleep my '24 model. More
by richjoy
Employees Worked With
Brian Cunningham, Christine Scherrer
October 02, 2023
I appreciate the quick response on my recent tire, rotation, and repair. Your dealership is very organized and all the personnel very pleasant. rotation, and repair. Your dealership is very organized and all the personnel very pleasant. More
by p.barber
September 30, 2023
I scheduled an appointment time to bring the escape in to the dealership. I was impressed by timeliness of the service advisor and his attention to detail. As well, he communicated progress in a timely fash the dealership. I was impressed by timeliness of the service advisor and his attention to detail. As well, he communicated progress in a timely fashion. Since the repairs were completed we have been pleased with how the escape drives and performs. Thank you for the excellent service. More
by Chuck Kowalski
Employees Worked With
Brian Cunningham
