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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 852 reviews

September 02, 2023

We came all the way from Flint because of Robert Bell. He is a hockey legend! More

by Jelau
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Serra Ford Farmington Hills responded

Hello Jelau, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

September 01, 2023

My total sales experience at Serra Ford Farmington Hills was OUTSTANDING!!! Reggie Haynes my Sales Associate is AWESOME!!! More

by Thomas H.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Reggie Haynes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Serra Ford Farmington Hills responded

Hello Thomas, we are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2023

Awesome . Good communication.Great customer service. Pick up and delivery service. I got my car back in the same day. More

by Dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 08, 2023 -

Serra Ford Farmington Hills responded

Hello Dani, thank you for taking the time out of your day to tell us about your experience. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

August 31, 2023

My salesperson, Chris Pollack, understood all my needs and fitted me into a perfect car! More

by jradem
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 31, 2023

Bob was a pleasure to work with. Very helpful and knowledgeable. Made the process very easy. More

by swh773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Serra Ford Farmington Hills responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

August 30, 2023

All went very well with the purchase of my Ford Edge. It was a relatively quick and easy process. More

by pduwel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christine Scherrer
Sep 04, 2023 -

Serra Ford Farmington Hills responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 29, 2023

We had a great experience at Serra Ford and purchased a wonderful pre owned vehicle. Our sales rep Ed Osborne was outstanding. He was knowledgeable, attentive, and completely understood our needs. We are More

by efiresto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward “Ozzy” Osborne
Sep 04, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 28, 2023

Excellent service was completed in the time promised and communication with customer was very good and accurate as usual. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Bodzick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2023 -

Serra Ford Farmington Hills responded

Hello Tom, thank you for taking the time out of your day to tell us about your experience. At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2023

They are always on time. Well priced. Have gotten my car back when the day. More

by rfstpeter62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sauve
Sep 04, 2023 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

August 28, 2023

Dean my service advisor is the best! ! Since I was waiting, he said he will see if that can get my out quicker! I really appreciate that because he did just that!!!! I will always bring m More

by Shoijoi1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
Aug 28, 2023 -

Shoijoi1004 responded

Dean my service advisor is the best! ! Since I was waiting, he said he will see if that can get my out quicker! I really appreciate that because he did just that!!!! I will always bring my vehicle here for service!!

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