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Serra Ford Farmington Hills
Farmington Hills, MI
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 878 reviews
October 23, 2023
Phenomenal! Everyone was incredibly friendly and helpful. Mike Pytel and Colin Walters were amazing to work with. Respectful, knowledgeable, understanding, not p Everyone was incredibly friendly and helpful. Mike Pytel and Colin Walters were amazing to work with. Respectful, knowledgeable, understanding, not pushy, and fun! They made the process as easy and quick as possible. I dare say we even ENJOYED buying a car from them. I cannot recommend them more highly. More
by Courtney M
October 22, 2023
Excellent service. Reggie Haynes is an outstanding rep. Very trustworthy and thorough. I've always felt very comfortable with Reggie - knowing he is always looking Reggie Haynes is an outstanding rep. Very trustworthy and thorough. I've always felt very comfortable with Reggie - knowing he is always looking out for my best interest. More
by mzugaro7
Employees Worked With
October 18, 2023
Found the right car for us…great job by Steven our salesperson, stayed in communication with us, until we received our car. salesperson, stayed in communication with us, until we received our car. More
by sullivankjmj
Employees Worked With
October 17, 2023
Being a new resident to the area, Tom Holmes was very friendly and accommodating when I came in for service. As a result, I have a positive impression of Serra. I am a Ford retiree living at Fox Run. friendly and accommodating when I came in for service. As a result, I have a positive impression of Serra. I am a Ford retiree living at Fox Run. More
by dgwin5
Employees Worked With
Tom Holmes
October 17, 2023
They take very good care of my vehicle in the service department. My car was serviced on time as promised & was very clean when I got it back from service. Price for service was better than initial estim department. My car was serviced on time as promised & was very clean when I got it back from service. Price for service was better than initial estimate. More
by sdaniel866
Employees Worked With
Art Schneider
October 13, 2023
Went in for oil change, service was prompted, personnel we friendly and helpful, delivery was on time. Thank you for good service. I will be back. we friendly and helpful, delivery was on time. Thank you for good service. I will be back. More
by Dale
Employees Worked With
Don’t remember, sorry.
October 12, 2023
This is my preferred dealer. Both my family and I have purchased multiple vehicles here over the past few decades, What brought me to this dealer was an outstanding service exper Both my family and I have purchased multiple vehicles here over the past few decades, What brought me to this dealer was an outstanding service experience with my wife's Topaz in 1986. Firas is always friendly helpful and a delight to deal with. Over the years we have purchased a used Expedition and new Ecosport at North Brothers Ford. The experience was terrible and we will never go back there. All of our future purchases will be at Serra/Tom Hozler Ford with Firas. More
by donserra
Employees Worked With
October 12, 2023
Bob was very helpfull. He found the car we wanted and the transactio went smoothly. He found the car we wanted and the transactio went smoothly. More
by Erthhipi
October 10, 2023
Will Kent and Max kept me updated on my order and when we finally purchased the process was quick compared to other dealer I've purchased from. finally purchased the process was quick compared to other dealer I've purchased from. More
by Bill D.
October 09, 2023
My salesman Mike was very helpful during the whole process. I would recommend him to anyone process. I would recommend him to anyone More
by Jay
Employees Worked With
