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Serra Ford Farmington Hills
Farmington Hills, MI
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 878 reviews
November 09, 2023
Great experience - ended up buying two very good used vehicles from Robert Bell. Very happy with the quality and condition of the used Serra vehicles. Nice selection at a good value! Robert gave me multi vehicles from Robert Bell. Very happy with the quality and condition of the used Serra vehicles. Nice selection at a good value! Robert gave me multiple options - very happy with the service and dealership! More
by Mark Moran
Employees Worked With
November 06, 2023
Everyone was polite & friendly. We enjoyed all we spoke with. Will was very knowledgeable & helpful. We enjoyed all we spoke with. Will was very knowledgeable & helpful. More
by jjmaertens
Employees Worked With
Other Employees :
Max (Training us on car features.)& Logan (Finance) 5 Stars too
November 04, 2023
Terrible first time buyer car experience I'm 22 with a good credit score 745 prior to the finance manager submitting my credit application to six+ lenders(not once was it sent to Ford Motor Credit) this w good credit score 745 prior to the finance manager submitting my credit application to six+ lenders(not once was it sent to Ford Motor Credit) this would be my first car that I would be financing I've been employed with Ford Motor Company since 2020 as well as I have payment history with American Express extremely disappointed with the lack of professionalism ESPECIALLY when I requested that my application be sent to no more than two lenders. More
by jakema
Employees Worked With
October 31, 2023
Very good dealer…Made sure my used car was mechanically sound…Mike Pytel my salesperson deserves 4 stars alone. I’ll go back for 👍. It’s the truth… I don’t sugarcoat anything! sound…Mike Pytel my salesperson deserves 4 stars alone. I’ll go back for 👍. It’s the truth… I don’t sugarcoat anything! More
by KDR
Employees Worked With
October 30, 2023
Everyone was very friendly from the beginning to the end. Excellent service and fast. Kept me informed and showed me the filters. Would definetley go back. Excellent service and fast. Kept me informed and showed me the filters. Would definetley go back. More
by erikawerner4
Employees Worked With
Cashier and the service rep were excellent
October 30, 2023
The service department kept me informed and the pickup service personnel were polite and timely. I'd recommend Serra Ford both for sales and service. Good service is hard to find these days. service personnel were polite and timely. I'd recommend Serra Ford both for sales and service. Good service is hard to find these days. More
by elaine
Employees Worked With
October 29, 2023
Christine did a great job paid attention to all the details and showed us how everything works on the new escape details and showed us how everything works on the new escape More
by Pinneolady
