Back

Serra Ford Farmington Hills

Farmington Hills, MI

4.8
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Contact Dealership

39300 W 10 Mile Rd

Farmington Hills, MI

48335

Directions

By Type

Showing 852 reviews

October 12, 2023

This is my preferred dealer. Both my family and I have purchased multiple vehicles here over the past few decades, What brought me to this dealer was an outstanding service exper More

by donserra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Firas Hasso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2023 -

Serra Ford Farmington Hills responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 12, 2023

Bob was very helpfull. He found the car we wanted and the transactio went smoothly. More

by Erthhipi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin walters.
Oct 16, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 10, 2023

Will Kent and Max kept me updated on my order and when we finally purchased the process was quick compared to other dealer I've purchased from. More

by Bill D.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max
Oct 12, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Safe travels!

October 09, 2023

My salesman Mike was very helpful during the whole process. I would recommend him to anyone More

by Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pytel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Serra Ford Farmington Hills responded

Hi Jay, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 06, 2023

I had a bit of a wait to get my title but Robert gave me some amazing deals and was overall amazing would definitely get another car from them. More

by logan walker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2023 -

Serra Ford Farmington Hills responded

Hi Logan, thank you for taking the time out of your day to tell us about your experience. We hope to be of service to you again! Take care!

October 06, 2023

I was happy with my service also the time it took to complete my service was as promised. More

by rpick89805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one has in sales
Oct 09, 2023 -

Serra Ford Farmington Hills responded

Hi, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

October 06, 2023

I always take my vehicle to Serra Ford. They do excellent service work, and the staff are very friendly More

by bobjames12897
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Berry
Oct 09, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 05, 2023

Ozzy was very down to earth and patient. Did not force any vehicle or decision. Pointed us in the direction we were leaning and we selected the one out of the 4 vehicles we test drove. More

by tom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edward “Ozzy” Osborne
Oct 06, 2023 -

Serra Ford Farmington Hills responded

Hi Tom, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 04, 2023

Chris was awesome, he took our needs and found us the right vehicle we wanted!! More

by george.singeriii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Pollock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2023 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

Oct 07, 2023 -

george.singeriii responded

We’ve been looking for the right vehicle for months. Going between banks and with our trade in, he found us the perfect truck. He never asked about payments and money like other salesmen do. He talked about what we wanted.

October 03, 2023

Jennifer listened to my concerns and she suggested a solution that worked for us. Both cars needed work. She made all the arrangements and had our last car delivered to our condo. Due to illness we are More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer
Oct 05, 2023 -

Serra Ford Farmington Hills responded

Hi Joan, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

...
15
...