Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Ford Farmington Hills
Farmington Hills, MI
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 852 reviews
October 31, 2023
Very good dealer…Made sure my used car was mechanically sound…Mike Pytel my salesperson deserves 4 stars alone. I’ll go back for 👍. It’s the truth… I don’t sugarcoat anything! sound…Mike Pytel my salesperson deserves 4 stars alone. I’ll go back for 👍. It’s the truth… I don’t sugarcoat anything! More
by KDR
Employees Worked With
October 30, 2023
Everyone was very friendly from the beginning to the end. Excellent service and fast. Kept me informed and showed me the filters. Would definetley go back. Excellent service and fast. Kept me informed and showed me the filters. Would definetley go back. More
by erikawerner4
Employees Worked With
Cashier and the service rep were excellent
October 30, 2023
The service department kept me informed and the pickup service personnel were polite and timely. I'd recommend Serra Ford both for sales and service. Good service is hard to find these days. service personnel were polite and timely. I'd recommend Serra Ford both for sales and service. Good service is hard to find these days. More
by elaine
Employees Worked With
October 29, 2023
Christine did a great job paid attention to all the details and showed us how everything works on the new escape details and showed us how everything works on the new escape More
by Pinneolady
October 23, 2023
Phenomenal! Everyone was incredibly friendly and helpful. Mike Pytel and Colin Walters were amazing to work with. Respectful, knowledgeable, understanding, not p Everyone was incredibly friendly and helpful. Mike Pytel and Colin Walters were amazing to work with. Respectful, knowledgeable, understanding, not pushy, and fun! They made the process as easy and quick as possible. I dare say we even ENJOYED buying a car from them. I cannot recommend them more highly. More
by Courtney M
October 22, 2023
Excellent service. Reggie Haynes is an outstanding rep. Very trustworthy and thorough. I've always felt very comfortable with Reggie - knowing he is always looking Reggie Haynes is an outstanding rep. Very trustworthy and thorough. I've always felt very comfortable with Reggie - knowing he is always looking out for my best interest. More
by mzugaro7
Employees Worked With
October 18, 2023
Found the right car for us…great job by Steven our salesperson, stayed in communication with us, until we received our car. salesperson, stayed in communication with us, until we received our car. More
by sullivankjmj
Employees Worked With
October 17, 2023
They take very good care of my vehicle in the service department. My car was serviced on time as promised & was very clean when I got it back from service. Price for service was better than initial estim department. My car was serviced on time as promised & was very clean when I got it back from service. Price for service was better than initial estimate. More
by sdaniel866
Employees Worked With
Art Schneider
October 17, 2023
Being a new resident to the area, Tom Holmes was very friendly and accommodating when I came in for service. As a result, I have a positive impression of Serra. I am a Ford retiree living at Fox Run. friendly and accommodating when I came in for service. As a result, I have a positive impression of Serra. I am a Ford retiree living at Fox Run. More
by dgwin5
Employees Worked With
Tom Holmes
October 13, 2023
Went in for oil change, service was prompted, personnel we friendly and helpful, delivery was on time. Thank you for good service. I will be back. we friendly and helpful, delivery was on time. Thank you for good service. I will be back. More
by Dale
Employees Worked With
Don’t remember, sorry.
