Serra Ford Farmington Hills

Very Profesional. . I had a Oil Change done.. Very Happy with the Service Brian Cunningham was very professional . I had a Oil Change done.. Very Happy with the Service Brian Cunningham was very professional More

My vehicle was serviced for a flat tire. During the initial inspection, evidence of possible critter damage was reported. Upon closer view, no damage incurred. A special thanks to Jennife During the initial inspection, evidence of possible critter damage was reported. Upon closer view, no damage incurred. A special thanks to Jennifer Nowacki, the service advisor. She is a terrific ambassador for the dealership. Friendly, efficient, and very knowledgeable. Thank you. More

I purchased a 2024 Ford Edge. I went to 4 different dealers because I am from an industry that requires 3 bids. One dealer did not have a car and I did not want to talk about "dea I went to 4 different dealers because I am from an industry that requires 3 bids. One dealer did not have a car and I did not want to talk about "dealer trades." I left another dealer with a feeling that I needed to wash my hands and use disinfectant. Two dealers were, in my opinion, honest and ethical. I purchase the car from Serra Ford. The woman who made the deal, Karen, worked hard to get my business. I'm glad I bought from Serra Ford in Farmington Hills. More

I had the best experience working with Jim. He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! He was very accommodating and pleasant. He understood my needs and what I was looking for. Very happy! More

Great experience - ended up buying two very good used vehicles from Robert Bell. Very happy with the quality and condition of the used Serra vehicles. Nice selection at a good value! Robert gave me multi vehicles from Robert Bell. Very happy with the quality and condition of the used Serra vehicles. Nice selection at a good value! Robert gave me multiple options - very happy with the service and dealership! More

Everyone was polite & friendly. We enjoyed all we spoke with. Will was very knowledgeable & helpful. We enjoyed all we spoke with. Will was very knowledgeable & helpful. More

Serra Ford is the best service department in Michigan. Friendly and knowledgeable staff that really cares. Friendly and knowledgeable staff that really cares. More

Terrible first time buyer car experience I'm 22 with a good credit score 745 prior to the finance manager submitting my credit application to six+ lenders(not once was it sent to Ford Motor Credit) this w good credit score 745 prior to the finance manager submitting my credit application to six+ lenders(not once was it sent to Ford Motor Credit) this would be my first car that I would be financing I've been employed with Ford Motor Company since 2020 as well as I have payment history with American Express extremely disappointed with the lack of professionalism ESPECIALLY when I requested that my application be sent to no more than two lenders. More

Friendly service advisor. Vehicle was ready when he ssid it would be. Cookies and coffee offered near waiting area. Vehicle was ready when he ssid it would be. Cookies and coffee offered near waiting area. More

The dealership checked everything out & found everything needed in that same visit, all is good! needed in that same visit, all is good! More