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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
878 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 878 reviews

January 30, 2024

Fantastic job as always. Art took great care of me and that’s why I continue using Serra Ford for all my service needs More

by Biedronk16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Art Schneider
Feb 03, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

January 30, 2024

Michael Bate is the best ford salesman. .he goes above and beyond for the service I will need…thanks Mike..your the best More

by Alymiller401
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2024 -

Serra Ford Farmington Hills responded

Hi, your comments keep us motivated and working hard for all our guests! It is great to hear that we were able to go above and beyond your expectations and help you out! We look forward to seeing you again!

January 24, 2024

Excellent service. The folks are very helpful, especially Frank that we work with. Thanks to the whole team. More

by stavakko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 22, 2024

Robert was amazing, great customer service, down to earth and very pleasant to deal with. More

by Jamiedroy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 22, 2024

Robert was very helpful and kind. He was able to answer all of my questions and concerns. He was always very prompt when getting back to me. He made the trade in purchase very smoo More

by Amy.roy731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Pytel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 22, 2024

Used the collision shop for a factory repair. The time quoted and delivery were spot on. My car looked great and was returned clean. More

by Poppcanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sandy
Jan 25, 2024 -

Serra Ford Farmington Hills responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

January 21, 2024

Correctly diagnosed and identified the source of the problem(oil seepage) and fixed the oil seepage. More

by lhbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Derey
Jan 23, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 18, 2024

Great and seamless buying experience. Robert Bell and the Serra Ford team made the purchase experience very easy. Thank you for your professionalism. I love my new to me bronco sport. More

by e-williams77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 13, 2024

Serra Ford has been very easy to work with, and I have always had good results with their service More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 05, 2024

The Serra dealership was very clean and welcoming. The lot is well laid out with easy customer access. Each staff member that we encountered was very friendly and helpful. More

by aschramm423
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

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