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Serra Ford Farmington Hills

Farmington Hills, MI

4.8
852 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 852 reviews

January 21, 2024

Correctly diagnosed and identified the source of the problem(oil seepage) and fixed the oil seepage. More

by lhbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Derey
Jan 23, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

January 18, 2024

Great and seamless buying experience. Robert Bell and the Serra Ford team made the purchase experience very easy. Thank you for your professionalism. I love my new to me bronco sport. More

by e-williams77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 13, 2024

Serra Ford has been very easy to work with, and I have always had good results with their service More

by Skip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

January 05, 2024

The Serra dealership was very clean and welcoming. The lot is well laid out with easy customer access. Each staff member that we encountered was very friendly and helpful. More

by aschramm423
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

January 01, 2024

Good Job. Kept me informed the whole time. Id recommend Serra Ford to all my friends. Thank You for great service!! More

by johnthomas5824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Turner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2024 -

Serra Ford Farmington Hills responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

December 31, 2023

Everyone was polite, helpful, and knowledgeable. The dealership itself was clean, had plenty of cars in stock and lively. More

by jacquelinemfeist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Serra Ford Farmington Hills responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2023

Met our salesman, Ken, made the process of buying this 2013 Ford Expedition Limited easy and smooth. Thanks! More

by byer2000
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2024 -

Serra Ford Farmington Hills responded

Hi, thank you for your kind words and congratulations on your new vehicle! Safe travels!

December 29, 2023

Made a long distance purchase of a vehicle- unseen. Derrick Kyser and Charles Tabet were AMAZING to work with. Derrick worked with me over the phone, took pictures of what I requested, and answered all More

by George D
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derrick Kyser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Tabet
Jan 02, 2024 -

Serra Ford Farmington Hills responded

Hi George, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

December 28, 2023

Robert Bell is an excellent sales man, he made the purchase process quick and effortless. I would buy from him again. More

by rachel.peet16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for your kind words, and congratulations on your vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 28, 2023

Robert Bell made the process of buying a car easy, smooth, and even pleasant! Great guy. More

by ckoszewski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James
Dec 31, 2023 -

Serra Ford Farmington Hills responded

Hi, thank you for your kind words, and congratulations on your vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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