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Serra Ford Farmington Hills
Farmington Hills, MI
927 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 927 reviews
June 28, 2025
From start to finish Scott and his crew did an amazing job getting me into my “new to me” truck. He went above and beyond on a Saturday to ensure we left with a vehicle and even fed the kids with while th job getting me into my “new to me” truck. He went above and beyond on a Saturday to ensure we left with a vehicle and even fed the kids with while they waited. 9.5/10 service. Would have got the extra 0.5 if he wasn’t such a good salesman and sold the raptor that I originally came in to look with a late notice. Can’t wait to do future business with Scott! More
by waryas88
Employees Worked With
June 28, 2025
Polite and knowledgeable staff right from the reception area to my salesman Robert Bell, to the Sales Manager and to the finance department. I will definitely go back for my next vehicle. area to my salesman Robert Bell, to the Sales Manager and to the finance department. I will definitely go back for my next vehicle. More
by Connie67
June 27, 2025
Robert was a phenomenal salesman, and an even better hockey player. He helped me throughout the entire car buying process and was very honest and easy going. hockey player. He helped me throughout the entire car buying process and was very honest and easy going. More
by CodyDaraban
Employees Worked With
June 23, 2025
Smoothest car purchase we have ever had. Nathan was a wonderful salesperson. Highly recommend this dealership Nathan was a wonderful salesperson. Highly recommend this dealership More
by Alanleekrause
June 19, 2025
Was very helpful with my purchase and as well kept updated with my purchase and the maintenance that was being completed on the vehicle. Amazing sales man updated with my purchase and the maintenance that was being completed on the vehicle. Amazing sales man More
by mariocsanchez05
Employees Worked With
June 17, 2025
Robert bell did an amazing job communicating and keeping us updated with our purchase. Great guy to work with!! us updated with our purchase. Great guy to work with!! More
by angelinasj13
Employees Worked With
June 13, 2025
Serra ford in Farmington hills was amazing to work with! Nick went about and beyond when helping me pick out my new bronco! W so many diff models he made it easy! I would send anyone needing a new car to go Nick went about and beyond when helping me pick out my new bronco! W so many diff models he made it easy! I would send anyone needing a new car to go see Nick! I am sure other sales people are great as well More
by raims27
Employees Worked With
June 10, 2025
Had a great and friendly experience at Serra Ford. Everything was quick and done with ease. Amazing inventory available on the lot. Now onto the star of this review. Scott, my main, worked with Scott Everything was quick and done with ease. Amazing inventory available on the lot. Now onto the star of this review. Scott, my main, worked with Scott for 12 years now and trust him with it all. Always available for any question or concern and will ALWAYS make sure to get me what I like. No hesitation. Never a problem, never an issue. Knowledgable and trustworthy, 1000/10 will refer him to everyone and never leave his side! Bonus points for a clean and extremely nice atmosphere right when you walk in. More
by Emilymlange
Employees Worked With
June 03, 2025
Amazing service Incredibly Polite Staff Timely and quality work‼️ From receiving my Car and Returning It I Felt Like they Really Cared About Me As A Customer I Would and Have Recommended Them To quality work‼️ From receiving my Car and Returning It I Felt Like they Really Cared About Me As A Customer I Would and Have Recommended Them To My Family and Friends More
by Harold Fried
