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Serra Ford Farmington Hills

Farmington Hills, MI

4.7
954 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
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39300 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 954 reviews

October 09, 2025

Scott was super easy to work with, would recommend to anyone, thank you for everything! More

by Max.camp0603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 01, 2025

We had such a positive experience, and we would not only do business with Serra again, but highly recommend Robert Bell to be the salesman. More

by Mruwart1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Serra Ford Farmington Hills responded

Hello, we're pleased to hear everything was completed to your satisfaction! If there is anything else we can do to assist you, please let us know! Take care!

September 29, 2025

We had amazing experience with Scott Shawbitz, great experience from start to finish. Scott is friendly, helpful, efficient and made the process smooth and stress free. Highly recommend this dealership. More

by natthakarn.johnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope you continue to choose Serra Ford Farmington Hills for all your vehicle needs! Take care!

September 22, 2025

Robert and the team at Serra Ford made the process easy. Great customer service all around! More

by GDrury
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 18, 2025

My salesperson went to great lengths to meet my needs when I was inspecting and test driving an F-250, plus throughout the purchase and delivery process. I highly recommend adking for Robert Bell if you More

by indianaalbers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Hollingsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2025 -

Serra Ford Farmington Hills responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

September 17, 2025

THANKS FOR SELLING ME A NISSAN WITH A BAD TRANSMISSION THIS FATHER FORD DO BUSSINESS!! More

by williamsal920
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Malik Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MALIK NO STARS
Sep 25, 2025 -

williamsal920 responded

THIS IS HOW FATHER FORD DO BUSINESS

Sep 25, 2025 -

williamsal920 responded

THANK YOU FOR A RESPONSE

September 13, 2025

Was is for recall, they were great, let me know how long it would take to update and they were spot on. Very friendly and professional. I would go back if I need service! Thanks Serra Ford More

by Chrishawkin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emmalie Talbot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Albert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave a review for us at Serra Ford Farmington Hills. We're happy we could meet your expectations! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2025

Robert was a joy to work with, so helpful and friendly! I’ve used Serra for my last 2 new cars and now this used. No complaints here. More

by Tara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2025 -

Serra Ford Farmington Hills responded

Hi Tara, we're happy you found our staff to be so supportive during your experience here at Serra Ford Farmington Hills. We hope to be of service to you again! Take care!

September 08, 2025

It was very efficient and I was able to make a. Confident decision. It was fine. More

by aliceandrews9Lice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2025 -

Serra Ford Farmington Hills responded

Hello, we are happy we could make your experience a positive one! At Serra Ford Farmington Hills, we value our customers and we look forward to seeing you on your next visit. Take care!

September 01, 2025

Fantastic service, stress-free buying process, fair pricing, and genuinely caring team. Highly recommend this dealership! Thank you Robert Bell! More

by mesavana03
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2025 -

Serra Ford Farmington Hills responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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