Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Serra Ford Farmington Hills
Farmington Hills, MI
873 Reviews
At Serra Ford Farmington Hills we care deeply about your car-buying & servicing experience! With an incredibly large selection of both new and pre-owned vehicles for sale, we make sure each person that enters our Michigan dealership leaves with a car, truck or SUV that has everything they envisioned and more. Our dedicated service, collision, and parts experts are here for you. No matter what you're driving, we can help that vehicle give you more miles and better performance! Stop by our Ford dealership in Farmington Hills, MI, and let us help you find a vehicle that transforms any drive you take into the highlight of your day! Located at 39300 W 10 Mile Rd, Farmington Hills, MI 48335. Visit us today at Serra Ford Farmington Hills!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 873 reviews
November 20, 2024
I would highly recommend Serra Ford. I was able to test drive and purchase my car within a couple of hours. Robert was great about getting me through the paperwork process efficiently. I was able to test drive and purchase my car within a couple of hours. Robert was great about getting me through the paperwork process efficiently. More
by Oddball Nomad
November 16, 2024
I have always taken my car to this dealership and I am always satisfied with the service. always satisfied with the service. More
by Mollie
Employees Worked With
November 16, 2024
Professional & courtesy, friendly, helpful, that’s what keep me coming back , when I need service . keep me coming back , when I need service . More
by Norman
Employees Worked With
November 09, 2024
Had a bit of rough start. I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreci I had been told the 129,000 service was $200 when I booked the appointment. When I got there, it was $1,400. So just did the oil change. I do appreciate the ride service. My service guy was knowledgeable, and helpful. More
by Clhmd78
Employees Worked With
November 09, 2024
Sierra got my car fixed and a record time and I truly appreciate that. Don’t express it. appreciate that. Don’t express it. More
by Ohenryfarkas
Employees Worked With
November 08, 2024
It was a pleasure working with this dealership, specifically Robert Bell and John Toppi! Found our dream car with a seamless transaction. Would recommend Serra Ford to anyone looking for their next specifically Robert Bell and John Toppi! Found our dream car with a seamless transaction. Would recommend Serra Ford to anyone looking for their next vehicle! More
by Humitz
Employees Worked With
November 06, 2024
Scott Shawbitz was great to deal with. I appreciated his thoughtful responses, follow-up and feedback. I appreciated his thoughtful responses, follow-up and feedback. More
by Larry Schuster
Employees Worked With
November 05, 2024
All work was acceptable and all employees, respectful, and helpful Time to do the work, acceptable, and helpful Time to do the work, acceptable, More
by fvitale526
Employees Worked With
November 04, 2024
Robert Bell was excellent to work with. He truly listened to me. When I explained what I was looking for in a used car, he heard me, and he went above and beyond in finding a perfect match He truly listened to me. When I explained what I was looking for in a used car, he heard me, and he went above and beyond in finding a perfect match for what I was looking for. And he did it quickly. Whenever I had questions, he responded promptly and explained in language a non-car person can understand. He kept me informed throughout the process, for which I'm truly grateful. I would highly recommend Robert to anyone looking for a vehicle. More
by L.W., Farmington Hills
Employees Worked With
November 01, 2024
My first visit at Sierra Ford was very positive Brad was great to work with. Also, Bruce the manager was awesome too. I would recommend this dealership hundred percent .💯 great to work with. Also, Bruce the manager was awesome too. I would recommend this dealership hundred percent .💯 More
by mdrus2005
